Why is the amount refunded to Klarna different from what I was expecting?

Refunds to Klarna are processed in different ways, depending on the status of your payment schedule and if you applied for a full or partial refund.

Full refund
Once the refund is issued, any remaining payments will be cancelled and the already paid amount (including the service fee) will be refunded to the original payment method.

Partial refund
If the partial refund is more than the remaining balance of your order, the refund amount will be deducted from the remaining balance and the difference will be refunded to the original payment method.

If the partial refund is less than the remaining balance of your order, the amount will be deducted from the remaining balance and applied evenly across the remaining payments. You can view any updates to your payment plan in the Klarna app.

For more details, please contact Klarna Customer Service.

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