Support

When can I request a reshipment? What information do I need to provide?

Is there a charge for the reshipment? How is the invoice handled?

Reshipment request reviews, shipping times, and delivery methods

Can I submit multiple reshipment requests? How can I cancel a reshipment request?

What happens if there is an issue with the reshipment, such as an out-of-stock item or lost package?

Can a reshipment cover only part of the items, or must the whole order be reshipped?

What should I do if I receive the original package after requesting a reshipment because it was lost?