How to return or exchange an item on Temu
My tracking info says my package was delivered, but I haven't received it.
How do I ship my items back?
What should I do if I am missing item(s) from my order?
Why can't I find my order in my account?
How do I track my refund?
When will I receive my refund? How long does it take?
Do you have free returns?
What if I received an item damaged or not as described?
How to set notification preferences?
Buying on Temu
Find my order
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Return & refund
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Size & fit
Your sizing is too small/large and doesn't fit me
Where to find plus size products
Item doesn't have my size
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