Question 1

What is Temu?

Accepted Answer

We aim to empower our users with access to high-quality products and dream shopping experience at the best possible value.
Temu offers the most competitively priced products from merchants and manufacturers around the world in multiple categories, including fashion and jewellery, home and kitchen, sports and outdoors, toys and games, and many more.

Question 2

How is Temu able to offer such low prices compared with competitors?

Accepted Answer

Temu owns a network of more than 11 million suppliers and manufacturers around the world, which allows us to tap into this community and bring you a wide selection of curated products at best prices.
During this special promotional period following Temu’s fresh launch, we are passing even more savings to you through attractive promotions and amazing discounts on a wide variety of products. Don't miss out on these special deals!

Question 3

How is the quality of the products on Temu?

Accepted Answer

Temu only sources products from quality suppliers and manufacturers around the world. Many products on Temu are directly sold by contract manufacturers. We conduct rigorous checks on sellers and their licenses to ensure branded products sold on Temu are genuine and authentic. We have a zero-tolerance policy against counterfeits and impose heavy penalties on their sellers.

Question 4

Is shipping free?

Accepted Answer

Yes, our shipping is free! We are covering the entire shipping cost so that you don’t have to worry about any hidden costs! We could offer this amazing deal to you because of the strong and efficient fulfilment network we have developed over the years. We will try our best to keep free shipping for you!

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