When will I receive my refund? How long does it take?

For items returned and eligible for a refund, we will promptly initiate the refund process upon receiving the item(s) and conducting a quality inspection. Once Temu issues your refund, please allow 5-14 business days (up to 30 days) for the refund to reflect in your original payment method, as processing times vary across financial institutions. If you opt for a Temu credit refund, it will be swiftly added to your Temu Credit Balance within 3 minutes.