When will I receive my refund? How long does it take?

For refunds of the returned items, we will process your refunds after we receive the items and they pass quality inspection. After your refund package has been processed, if you chose to be refunded back to your original payment method, please allow 5-14 business days for your refund to be processed. Timing varies depending on your financial institution and can take up to 30 days. If you choose to receive your refund as Temu credit, you will receive your refund within 3 minutes.

Refunds for items that are cancelled or do not need to be returned are processed immediately.

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