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About Age-Restricted Items

Certain items available on temu.com are age-restricted and must be used appropriately and responsibly by customers. By placing an order for an age-restricted item, you are confirming that you meet the minimum age requirement.

A variety of safeguards are in place to ensure that customers are legally eligible to purchase age-restricted items. Temu may require you to provide proof of age to a third-party age-verification service provider. If you do not meet the minimum age requirement at delivery, the age-restricted items will be returned. Please note that all customer information we receive is processed in accordance with our Privacy PolicyOpen in new tab..

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