I received an email about an order I did not place
If you received an email confirmation about an order you did not place, first check with your family and friends to see if they may have accidentally used your account details to place an order. It may also be possible that:
-Someone may have misspelled their email address when registering for an account on Temu
-Someone may have created a Temu account using your email address
-Someone may have placed an order from a computer where you were signed into Temu
If you suspect fraudulent activity, we recommend that you immediately change your account password to secure your account and prevent future unauthorized orders.
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