Can I exchange the size/color of items?

Unfortunately, exchanges are not possible at the moment, but you can place a new order and initiate a return. Almost all items are eligible for returns and refunds within 90 days from the purchase date. The few exceptions are for:

I. Items that can't be returned:

- Clothing items that have been worn, washed, or damaged after delivery, or have had their tags or hygiene stickers removed.

- Grocery and food products.

- Health and personal care items.

- Some free gifts.

- Some customized products.

- Some underwear orders.

II. The return window for products of most electronics is 45, 60 or 90 days from the date of purchase depending on the seller.

For more information about our return and refund policy, please refer to the link below:

https://www.temu.com/ae/return-and-refund-policy.html