What is Temu's return policy?
Almost all items are eligible for returns and refunds within 90 days from the purchase date. The few exceptions are for:
- Clothing items that are worn, washed, damaged, with tags, packaging, or hygiene stickers removed, or in incomplete set
- Items that are labelled as non-returnable
- Free gifts
In addition, the first return for every order is free! Please go to the 'Your orders' page on the Temu app or Temu.com to request a refund and print your free return label.
For more information about our return and refund policy, please refer to the link below:
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