Hi, how can we help you?
Hi, how can we help you?
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What if no barcode available?
The barcode is important for us to identify the returned items and process your refund.
If you cannot find it
- Please use transparent bags to individually package items without barcodes before placing them in the return package
- After the warehouse receives the items and they pass quality inspection, the refund will be issued.
- If you do not receive the refund afterwards, please contact us for further assistance
Please make sure to keep the barcode of each item in your next purchase so that you can receive your refund smoothly.
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