Can I exchange the size/color of items?

Unfortunately, we do not offer exchanges at the moment, but you can place a new order and initiate a return. Almost all items are eligible for returns and refunds within 90 days from the purchase date. The few exceptions are for:
- Clothing items that have been worn, washed, damaged, or have had tags, packaging, or hygiene stickers removed, or are part of an incomplete set.
- Items specifically labeled as non-returnable.
- Customized items.
- Some free gifts.

For more information about our return and refund policy, please refer to the link below:

https://www.temu.com/nz/return-and-refund-policy.html

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