Hi, how can we help you?
Hi, how can we help you?
Customer support records
All help topics
Recommended topics- Recommended topics
Order issues
Shipping & delivery
Return & refund
Product & stock
Managing my account
Payment & promos
Your security
Policies & others
All help topics
How long does it take to receive a refund after my cancellation request is approved?
If your cancellation request is approved, the refund will be issued immediately.
After the refund is issued, please allow 5-14 business days (up to 30 days) for the amount to appear in your original payment method. Processing times may vary between different payment providers.
If you choose to receive the refund in the form of Temu credit, it will be credited to your balance within 3 minutes.
Is this helpful for you?
Yes
No
Still can't solve the problem?
Contact us
