I-Temu | Inqubomgomo Yobumfihlo

Kugcinwe Ukuvuselela: 5 Disemba 2025

Le Nqubomgomo Yobumfihlo indlela i-Whaleco Techonology Limited, inkampani yase-Ireland ("i-Temu", "thina", "yithi" noma "yethu") eluphatha ngayo ulwazi lomuntu siqu esiluqoqa ngamathuluzi ethu edijithali axhumene nale Nqubomgomo Yobumfihlo, okuhlanganisa newebhusayithi yethu (www.temu.com) ne-application yeselula ye-Temu (kuhlangene okubizwa ngokuthi, "Isevisi") neminye imisebenzi njengoba ichazwe kule Nqubomgomo Yobumfihlo. Kwa-Temu, sikukhathalela ngokujulile ubumfihlo. Silwela ukuveza obala izinqubo zethu zobumfihlo, okuhlanganisa nendlela esiyiphatha ngayo imininingwane yakho siqu. Le Nqubomgomo Yobumfihlo ichaza ukuthi siluqoqa kanjani, silusebenzisa kanjani, sabelane, futhi siyiphrosesa kanjani imininingwane yomuntu siqu lwabasebenzisi ngokuphathelene neSevisi yethu. Kule Nqubomgomo Yobumfihlo, sichaza namalungelo abantu ngabanye abathintwa ukusingatha kwethu idatha abangaba nawo mayelana nalolo lwazi lomuntu siqu oluqondene nabo.

Imininingwane yokuxhumana nathi itholakala esigabeni esithi “Xhumana Nathi”.

Yiluphi Ulwazi Esiluqoqayo

Phakathi nokuhlinzeka nokuthuthukisa amaSevisi ethu, siqoqa ulwazi lwakho lomuntu siqu ngezinjongo ezichazwe kule Nqubomgomo Yobumfihlo. Okulandelayo izinhlobo zolwazi lomuntu siqu esiluqoqayo:

Ulwazi olunikezayo

Uma uvula i-akhawunti, ubhawuza isevisi, ufaka i-oda ekukhokheni, uxhumana nathi ngokuqondile noma uma usebenzisa Isevisi ngenye indlela, unganikeza olunye noma lonke ulwazi olulandelayo:

I-akhawunti nephrofayela

Siqoqa inombolo yakho yocingo kanye/noma ikheli le-imeyili njengemininingwane yokungena ku-akhawunti yakho bese sinikeza inombolo yokuhlonza umsebenzisi ku-akhawunti yakho. Uma ukhetha ukubhalisa noma ukungena ngamasevisi ezinkampani eziseceleni zangaphandle, njengeFacebook noma iGoogle, uyavuma ukuthi singaqoqa isithombe sakho sephrofayela, igama lomsebenzisi kanye/noma ikheli le-imeyili elihlobene nomhlinzeki wesevisi wenkampani eseceleni ehambelanayo. Sibuye siqoqe ulwazi kuphrofayela yakho, amasethingi e-akhawunti kanye nezinto ozincamelayo ku-akhawunti yakho ye-Temu. Sibuye siqoqe izwe lakho/indawo yakho.

Okuthengiwe

Siqoqa idatha ephathelene nama-oda akho kuSevisi (isib., i-ID yokuthengiselana, umlando wokuthengiselana, inombolo yokuhlonza umkhiqizo), imininingwane yokukhokha edingekayo ukuqedela ukuthengiselana (isib., inombolo yekhadi lokukhokha noma eminye imininingwane yokukhokha yenkampani eseceleni engahlangene ngqo edingekayo lapho kukhokhwa, ikheli lokukhokha), imininingwane oyinikeze ngezinhloso zokulinganisa umkhiqizo, ikheli lakho lokuthumela (isib., idolobha, isifundazwe, izwe/indawo, ikhodi yeposi), indawo eqokiwe yokulanda iphakeji (isib., idolobha, isifundazwe, izwe/indawo, ikhodi yeposi) emazweni lapho sivumela khona lokhu kanye nemininingwane yokuxhumana nomamukeli (isib., igama, inombolo yocingo lweselula). Ngokuvumelana nemithetho esebenzayo kanye/noma nezimfuneko zeziphathimandla zikahulumeni (isib., iziphathimandla zomnyango wokungeniswa kwempahla evela kwelinye izwe), singase siqoqe ulwazi olungakhomba wena ngqo (isib., inombolo yakho ye-ID kazwelonke noma inombolo yephasiphothi) ngenhloso yokugunyazwa kokungeniswa kwempahla evela ngaphandle ukuze kufezwe ama-oda, futhi lolu lwazi luzogcinwa ngokuphephile.

Umsebenzi wokusekela amakhasimende

Lapho uxhumana nethimba lethu lezinsizakalo zamakhasimende ngokusebenzisa izinsiza zethu zokwesekwa kwamakhasimende ku-application yeselula/kuwebhusayithi, kungaba ne-ejenti yesevisi yamakhasimende noma nomsizi wethu oku-inthanethi (ngokusebenzisa i-chatbot noma i-hotline), ngokusebenzisa izinkundla zokuxhumana noma ezinye izindlela, sizoqoqa umlando wakho wokuxhumana nathi okubandakanya noma yimuphi umbhalo, izithombe, ividiyo, umsindo noma amadokhumenti asekelayo esithumelelane wona nawe.

Ulwazi lapho uxhumana nathi

Lapho uxhumana nathi, siqoqa ulwazi osithumelela lona, njengemibiko, izimpendulo noma imibuzo mayelana nokusetshenziswa kweSevisi noma ulwazi mayelana nokwephulwa Kwemigomo Yokusebenzisa noma ezinye izinqubomgomo.

Izingoxo nozakwethu bempahla ethengiswayo

Lapho uxoxa nozakwethu bempahla ethengiswayo (ngokuqondile noma usebenzisa umsizi we-inthanethi) ku-Temu, siqoqa izingoxoxo zenu kanye nolunye ulwazi oluhlobene.

Ikhontenti ekhiqizwa umsebenzisi

Lapho uhlinzeka noma iyiphi ikhontenti (isb., izithombe, amavidiyo noma umbhalo) ukushiya ukubuyekezwa komkhiqizo nokulinganisa, uhlinzeka ngezithombe ukucinga izinto, noma uhlinzeka ngezithombe noma umbhalo ukwenza imikhiqizo ibe ngokwezifiso, siqoqa lolu lwazi nemethadatha ehambisanayo ukusekela nokuvula ukusebenzisa kwakho iSevisi.

Ukubamba iqhaza kuphromoshini

Siqoqa ulwazi oluthile uma ubamba iqhaza emncintiswaneni, kuphromoshini, ocwaningweni noma kweminye imisebenzi yephromoshini esingayinikeza ngezikhathi ezithile, njengengxenye yenqubo yokubamba iqhaza, njengokukhetha kwakho isikhuthazo osifisayo. Sincoma ukuba ufunde imithetho kanye neminye imininingwane efanele yomsebenzi ngamunye wokuphromotha ohlanganyela kuwo. Ngaphezu kwalokho, siqoqa ulwazi mayelana nokuncamelayo kokuthola imilayezo yokuthengisa evela kithi, kanye nokuxhumana kwakho nayo.

Olunye ulwazi olungafakiwe ngokucacile ohlwini olungenhla

Sizoqoqa olunye ulwazi oluhlinzekayo njengoba kuchazwe kule Nqubomgomo Yobumfihlo noma nganoma iyiphi enye inhloso edaluliwe kuweelwe yona ngesikhathi siqoqa ulwazi lwakho.

Ulwazi oluvela emithonjeni yezinkampani zangaphandle

Ngokwezinga elivunyelwe yimithetho esebenzayo, singathola futhi siqoqe ulwazi lwakho oluvela kweminye imithombo yezinkampani zangaphandle, olufana nalolu:

Abahlinzeki bedatha

Sithola futhi siqoqe ulwazi lwakho lomuntu siqu, njengolwazi lokuqinisekisa ubunikazi kanye nokulinganisa ubungozi bokuvimbela ukukhwabanisa, kusuka kumasevisi olwazi ukuze sikwazi ukuthola ukukhwabanisa maqondana nezinkokhelo, sivimbele ukuthengiselana okungagunyaziwe, futhi sivikele iSevisi.

Ozakwethu bokumaketha nokukhangisa

Sithola futhi siqoqe ulwazi lwakho lomuntu siqu kozakwethu bokumaketha nokukhangisa, njengozakwethu bezamabhizinisi esisebenzisana nabo emicimbini yokumaketha nasekukhangiseni ngeSevisi. Ngokukhethekile, sithola kozakwethu esikhuluma ngabo lapha ulwazi olubandakanya, ngokwesibonelo, izikhangiso ezithile ozichofozile, ulwazi lokunikezwa ngamakhukhi kanye nobuchwepheshe obufanayo ukusisiza sinqume umsuka wethrafikhi kuSevisi yethu, idatha yedivayisi uma uchofoze izikhangiso ezithile, izimpendulo kuma-imeyili wokumaketha, izikhangiso nokunikezwayo, kanye nemininingwane yezithameli evela kozakwethu bokumaketha lapho benegunya lokudlulisela kithi lolo lwazi.

Iziphathimandla zikahulumeni, imithombo kahulumeni kanye nabanikazi bamalungelo

Sithola ulwazi lwakho lomuntu siqu olungase luhlanganise igama lomsebenzisi, ikheli, i-imeyili, inombolo yocingo, ulwazi lokuthenga kanye/noma lokukhokha emithonjeni yezinkampani zangaphandle, ngokwesibonelo, njengoba kudingekile ukuze sihambisane nezibopho zethu, sivimbele, siphenye futhi sithole isimangalo noma ubugebengu obusolwayo, noma ukuze uhlangothi oluthile lusebenzise amalungelo alo asemthethweni.

Abafeza inqubo yokukhokha bethu

Sithola ulwazi lwakho lomuntu siqu kwabafeza inqubo yokukhokha bethu benkampani yangaphandle abasisiza ukudlulisela izimali lapho kuthengiselwana, ukuhlinzeka ngeSevisi yethu nokuvimbela izenzo zokukhwabanisa noma ezingekho emthethweni. Ulwazi lomuntu siqu abafeza inqubo yokukhokha bethu abasinika lona luhlanganisa igama lakho, ikheli le-imeyili-mail, ikheli lokukhokha nenombolo yocingo.

Amanye amasevisi ezinkampani zangaphandle

Siqoqa ulwazi lwakho lomuntu siqu kwamanye amasevisi ezinkampani zangaphandle, njengalawa:

  • Amasevisi ezinkundla zokuxhumana, esingaqoqa kuwo ulwazi olufana negama lakho lomsebenzisi, isithombe sephrofayela kanye/noma ikheli le-imeyili elihlobene nomhlinzeki wesevisi ohambelanayo wenkampani yangaphandle, uma ukhetha ukubhalisa noma ukungena kuSevisi usebenzisa isevisi yenkampani yangaphandle eshiwo.

  • Abahlinzeki besevisi yezokuthuthwa kwempahla, esingase siqoqe kubo ulwazi oluthile ngawe, njengolwazi lwephakeji, inqubekela phambili yokulethwa, ubufakazi bokudilivwa nekheli okudilivwa kulo, futhi senze lolu lwazi lutholakale kuwe ngaphakathi kwe-akhawunti yakho, ukuze sifeze kahle i-oda lakho.

  • Amapulatifomu ebalazwe avela eceleni, lapho singathola khona, siqoqe futhi sithole izixhumanisi zendawo zekheli osinikeze lona (isib., i-Google maps), ukuze sikuqondise kalula endaweni efanelekile yokulanda amaphakheji adilivwayo emazweni lapho sivumela khona lokhu.

Ulwazi oluqoqwa ngokuzenzekelayo

Ukuze sithuthukise indlela ojabulela ngayo iSevisi nokuba sisekele ezinye izinjongo esiqoqa ulwazi lwakho lomuntu siqu ngenxa yazo njengoba kuchazwe kuNqubomgomo Yobumfihlo, singase siqoqe ngokuzenzekelayo ulwazi ngawe, lwekhompyutha yakho noma lwedivayisi yakho ephathwayo kanye nendlela osebenzisa ngayo iSevisi kanye nokuxhumana esiba nakho nawe ngokuhamba kwesikhathi, njengalokhu:

Idatha yedivayisi

Siqoqa ulwazi lomuntu siqu mayelana nedivayisi oyisebenzisayo ukuze ufinyelele iSevisi, njengemodeli yedivayisi, ulwazi lwesistimu yokusebenza, umhlinzeki wesevisi ye-inthanethi, amasethingi olimi, izihlonzi ezihlukile (isib., izihlonzi ezisetshenziselwa izinjongo zokukhangisa lapho kuvunyelwe khona umthetho).

Ulwazi lokusetshenziswa kwesevisi

Siqoqa ulwazi lomuntu siqu mayelana nokuxhumana kwakho neSevisi, kuhlanganise umthombo othole kuwo ikhasi lethu, amakhasi owabukile, okunye ukuxhumana neSevisi (isib., umlando wakho wokubhrawuza, umlando wokusesha nokuthenga), izinto ezisenqoleni yakho yokuthenga nokuthi uwavule yini ama-imeyili ethu noma uchofoze amalinki akulawo ma-imeyili ethu. Siqoqa futhi ukwaziswa okuhlobene nesevisi, kokuthola izinkinga, kanye nokusebenza, kuhlanganise nemibiko yokuyeka ukusebenza kwekhompyutha noma izinkathi zokusebenza.

Idatha yendawo evamile

Siqoqa idatha yendawo yakho ehlawumbiselwayo ngokusekelwe olwazini lwezobuchwepheshe olumayelana nawe (isb., ikheli le-IP).

Idatha eqoqwe kusetshenziswa amakhukhi nobuchwepheshe obufanayo

Siqoqa ulwazi oluvela sisebenzisa amakhukhi kanye nobuchwepheshe obufanayo obugcinwe kudivayisi yakho. Lawa makhukhi ayadingeka futhi ayimfuneko ukuze kuhlinzekwe iSevisi yethu (isibonelo, amakhukhi esiwasebenzisela ukukhumbula amasethingi akho obumfihlo) noma ngokuzithandela (ngokwesibonelo, amakhukhi asetshenziselwa ukulandelela nokukala izikhangiso oziboniswayo). Ukuze ufunde indlela yokuvala amakhukhi athile, sicela ufunde Inqubomgomo Yamakhukhi Nezobuchwepheshe Ezifanayo.

Ukwenqaba ukunikeza ulwazi

Kudingeka siqoqe ulwazi lwakho lomuntu siqu ukuze sihlinzeke ngamasevisi athile. Uma unganikezi ulwazi esiludingayo ukuze sinikeze iSevisi, asikwazi ukuhlinzeka ngaleyo Sevisi. Olunye ulwazi lungokuzithandela, kodwa ngaphandle kwalo, ikhwalithi yeSevisi obhekana nayo ingase ithinteke.

Izindlela Nezizathu Zokusebenzisa Imininingwane Yakho

Sisebenzisela ulwazi lomuntu siqu esiluqoqayo ngezinjongo ezahlukene, kuhlanganise ukusungula, ukuthuthukisa, ukusekela nohlinzeka iSevisi, okukuvumela ukuba usebenzise izakhi zayo njengoba sigcwalisa futhi siphoqelela Imigomo Yokusebenzisa yethu. Singase sisebenzise imininingwane yakho yomuntu siqu ngezinhloso ezilandelayo:

Vula futhi ugcine i-akhawunti yakho isebenza

Sisebenzisa ulwazi lwakho lomuntu siqu ukuze sivule futhi sigcine i-akhawunti yakho kuSevisi nokuba sivumele izakhi zokuvikeleka kwe-akhawunti (isb. ukuthumela amakhodi okuphepha nge-imeyili noma nge-SMS).

Ama-oda nokudilivwa kwemikhiqizo namasevisi

Sisebenzisa ulwazi lwakho lomuntu siqu ukuthola nokusingatha ama-oda, ukudiliva imikhiqizo namasevisi, ukwenza izinkokhelo, ukuxhumana nawe mayelana nama-oda, imikhiqizo, amasevisi nokuhlinzekwa kwemititilizo, nokuxazulula izingxabano ze-oda, ukubuyiselwa kwemali kanye/noma ukubuyiselwa kwama-oda akho.

Ukuthuthukisa nokusebenzisa ngokugcwele amasevisi nokuthola amaphutha

Sisebenzisa imininingwane yakho yomuntu siqu ukuze sisebenzise izakhi ngokwenzuzo egcwele, sihlaziye izibalo zokusebenza, silungise amaphutha, sigcine futhi sithuthukise iSevisi nebhizinisi lethu. Njengengxenye yale misebenzi, singase senze idatha ehlanganisiwe noma ekhishwe izici ezidalulayo kuye ngemininingwane yomuntu siqu esiyiqoqayo.

Yenza ukusebenzisa kwakho kufanelane nawe

Sisebenzisa ulwazi lwakho lomuntu siqu ukuze sincome izici, imikhiqizo, namasevisi ongaba nentshisekelo kuwo. Ulwazi lomuntu siqu luzophinda lusetshenziselwe ukunquma okuncamelayo nokwenza kube ngokwakho umuzwa wakho Ngesevisi.

Ukuxhumana nawe futhi nokunikeza ukwesekwa kwamakhasimende

Sisebenzisa ulwazi lwakho lomuntu siqu ukuze sixhumane nawe (isb. izimemezelo, izibuyekezo, izexwayiso zokuphepha, ukusekela nemilayezo yokuphatha) futhi sinikeze ukusekelwa kwamakhasimende ngezicelo zakho, imibuzo kanye nempendulo.

Izenzo zokuphromotha

Singase sisebenzise isithombe sakho sephrofayela yomsebenzisi kanye nolwazi lwe-akhawunti ukukuhlonza kumaphromoshini, futhi senze izimemo zakho eziya kubangani ofuna ukubamema ukujoyina iSevisi.

Ukumaketha

Thina nabahlinzeki bethu besevisi singase siqoqe futhi sisebenzise ulwazi lwakho lomuntu siqu ngezinjongo zokumaketha ngokuvumelana nemithetho esebenzayo. Ngokwezinga elivunyelwe umthetho osebenzayo, singakuthumelela umyalezo wokumaketha oqondile, njengama-imeyili, ama-SMS, izaziso ze-app nemiyalezo yeWhatsApp. Ungakhetha ukuphuma ekuxhumaneni kwethu nawe ngezinto zokumaketha njengoba kuchazwe esigabeni esithi “Amalungelo Akho Nongakukhetha” esingezansi.

Ukukhangisa okusekelwe ezithakazelweni

Thina kanye nozakwethu bokukhangisa bezinkampani zangaphandle singase siqoqe futhi sisebenzise ulwazi lwakho lomuntu siqu ngezinhloso zokukhangisa okusekelwe entshisakalweni. Ngokwesibonelo, singasebenzisa ukuxhumana kwakho neSevisi (isib., umlando wakho wokubhrawuza, wokusesha nowokuthenga kuSevisi), kanye nolwazi olufakwe kuphrofayela ye-akhawunti yakho (isib., izwe lakho uma lirekhodiwe) ukuze sikubonise izikhangiso ezisekelwe ezintshisekelweni zakho enkundleni yethu yokudayisa, ebonisa uhlu lwempahla edayiswayo yozakwethu noma imikhiqizo ngendlela egqame kakhudlwana. Asilusebenzisi ulwazi olukudalula ngokuqondile ukuthi ungubani, njengegama lakho noma ikheli lakho le-imeyili, ukuze sikubonise izikhangiso ezisekelwe kulokho okuthakaselelayo. Ekuhlinzekeni ngokukhangisa okusekelwe kulokho okuthakaselayo, silandela Izimiso Ezizilawulayo Zokukhangisa Ku-inthanethi Okusekelwe Ekuziphatheni njengoba zibekwe yi-Digital Advertising Alliance (DAA), okuyinhlangano emelela ukumaketha kwedijithali okunesibopho nobumfihlo babathengi. Ungafunda kabanzi mayelana nokukhangisa okusekelwe entshisakalweni nokukhetha kwakho ukuphuma lapha.

Ukuvimbela ukukhwabanisa nokuvikeleka

Sisebenzisa ulwazi lwakho lomuntu siqu ukuze sivimbele, sithole, senze uphenyo futhi sisabele lapho kunokukhwabanisa, ukusebenzisa nokungena okungagunyaziwe kuSevisi, ukwephulwa Kwemigomo Yokusebenzisa kanye nezinye izinqubomgomo ze-Temu noma okunye ukuziphatha okungafanele.

Ukuthobela, izibopho zezomthetho kanye nokuvikela

Singase sisebenzise ulwazi lwakho lomuntu siqu ngezinjongo zokuhambisana nokuthobela imithetho esebenzayo, kuhlanganise izicelo ezisemthethweni kanye nezinqubo zomthetho (isb., ukuphendula amasamanisi noma izicelo ezivela kuziphathimandla zikahulumeni noma ezilawulayo); ukuvikela amalungelo ethu, awakho, kanye nawabanye abasebenzisi, ubumfihlo, ukuphepha noma impahla (isib., ibhizinisi, ukusebenzisa noma ukuvikela izimangalo zezomthetho); ukucwaninga izinqubo zangaphakathi ukuze kuqinisekiswe ukuthotshelwa kwezimfuneko zomthetho nezenkontileka kanye nezinqubomgomo zethu zangaphakathi; ukuphoqelela imigomo nemibandela elawula iSevisi; ukuvimbela, ukuhlonza, ukuphenya, nokunqanda izenzo zokukhwabanisa, elimazayo, ezingagunyaziwe, ezingenasimilo noma ezingekho emthethweni, okuhlanganisa ukuhlaselwa nge-inthanethi kanye nokwebiwa kwemininingwane yomuntu.

Izinhloso ezenza sifuna ukuvuma kwakho

Kwezinye izimo, singase sicele imvume yakho ukuze siqoqe, sisebenzise, noma sabelane ngolwazi lwakho lomuntu siqu ngokwenhloso ethile esizokuchazela yona, ngokuvumelana nemithetho esebenzayo.

Amakhukhi nobuchwepheshe obufanayo bemisebenzi yezobuchwepheshe, ukuthuthukisa ukusebenza, ukukhangisa, ukuhlaziya, njll.

Ukuze uthole ulwazi olwengeziwe mayelana namakhukhi nokuthi siwasebenzisa kanjani, sicela ufunde Inqubomgomo Yamakhukhi Nobuchwepheshe Obufanayo.

Izindlela Nezizathu Zokwabelana Ngemininingwane Yakho

Kwa-Temu, sikukhathalela ngokujulile ubumfihlo. Singase sabelane ngolwazi lwakho siqu nalaba abalandelayo ngezinhloso ezichazwe lapha ngezansi:

Amanxusa

Njengenkampani yomhlaba wonke, iSevisi yethu isekelwa izinhlangano eziseqenjini lethu lezinkampani. Sabelana ngolunye ulwazi lwakho lomuntu siqu nezinkampani ezingaphansi kwe-Temu namanxusa njengoba kudingekile ukuze sinikeze ukusekelwa kwenhlangano, kwezobuchwepheshe, kwezomthetho nokulandela umthetho kweSevisi, kuhlanganise izinhloso zokugcwaliseka kwe-oda neminye imisebenzi eyinhloko yenkundla yokudayisa. Lolo lwazi lomuntu siqu luhlanganisa ikheli lokuthumela impahla kanye nolwazi lokuxhumana. Lezi zinkampani ezingaphansi namanxusa zilandela izinqubo ezifanayo ezichazwe kule Nqubomgomo Yobumfihlo noma zilandela okungenani ezivikeleke njengalezo ezichazwe kule Nqubomgomo Yobumfihlo.

Abahlinzeki besevisi

Sabelana ngolwazi lwakho lomuntu siqu nezinkampani zangaphandle ezinhlinzeka ngamasevisi egameni lethu noma ezisisiza sisebenzise iSevisi noma ibhizinisi lethu (isb., ukusingathwa, ubuchwepheshe bolwazi, ukwesekwa kwamakhasimende, ukulethwa kokuqukethwe, ukulethwa kwe-imeyili, ukufezwa nokudilivwa kwe-oda, ukumaketha, ukuthola ukukhwabanisa, ukuthobela imithetho, ukuvikelwa kanye nokuhlaziywa kwewebhusayithi). Laba bahlinzeki bamasevisi abangahlangene ngqo bakwazi ukufinyelela kuphela ulwazi lomuntu siqu oludingekayo ukuze benze imisebenzi yabo kanye namasevisi, futhi siyala laba bahlinzeki bamasevisi ukuba basebenzise ulwazi lomuntu siqu kuphela lapho kudingeka ukuze benze amasevisi abo nonma bathobele izibopho zomthetho ezisebenzayo.

Abafeza inqubo yokukhokha

Sabelana ngolwazi lwakho lomuntu siqu nabafeza inqubo yokukhokha ukuze senze izinkokhelo, sisingathe izingxabano, futhi/noma senze ukubuyiselwa kwemali.

Ozakwethu bokukhangisa nabezibalo

Singase sabelane ngolwazi lwakho lomuntu siqu nezinkampani zangaphandle zokukhangisa, zokudayisa, nokuhlaziya zezinjongo zokukhangisa ezisekelwe entshisekelweni nokuhlaziya okuchazwe kokuthi Inqubomgomo Yamakhukhi Nobuchwepheshe Obufanayo. Ukuze uthole ulwazi olwengeziwe futhi ufunde ngamalungelo akho okukhetha ukuphuma ezintweni ezinjalo, bheka isigaba esithi “Amalungelo Akho Nongakukhetha”, kanye nesithi Inqubomgomo Yamakhukhi Nobuchwepheshe Obufanayo.

Izinkampani zangaphandle ezikhethwe nguwe

Singase sabelane ngemininingwane yakho nezinkampani zangaphandle uma usiyalele kanjalo noma usinikeze imvume yakho yokwenza kanjalo. Singase sabelane ngolwazi lwakho lomuntu siqu oludingekayo ngamasevisi owacelayo nezinkampani zangaphandle eziqokwe nguwe, ngokwesibonelo, lapho ukhetha ukwabelana ngelinki yohlu lwemikhiqizo ye-Temu usebenzisa isevisi yenkundla yezokuxhumana yenkampani yangaphandle. Sicela wazi ukuthi lapho usebenzisa amasayithi noma amasevisi ezinkampani eziseceleni, imigomo yazo nezinqubomgomo zemfihlo zizolawula ukusebenzisa kwakho lawo masayithi noma amasevisi.

Ozakwethu bezebhizinisi nezokumaketha

Singase sabelane nolwazi lwakho lomuntu siqu nezinkampani zangaphandle esibambisana nazo ukuze sinikeze noma siphromothe iSevisi. Isibonelo, kuye ngokuncamelayo endleleni yokuxhumana, singabelana ngolwazi lwakho lomuntu siqu nabahlinzeki bamasevisi bezinkampani eziseceleni esisebenzisana nabo ukuze sikuthumelele ukuxhumana kwezokumaketha, ngokwesibonelo ngemiyalezo ebhaliwe kanye/noma ama-imeyili.

Abeluleki abangochwepheshe, iziphathimandla zikahulumeni, izikhungo kanye nabalawuli

Singabelana ngolwazi lwakho lomuntu siqu nabeluleki bethu abangochwepheshe (isib. abameli, abacwaningi-mabhuku, abasebenzi basemabhange nabahlinzeki bomshuwalense); iziphathimandla zikahulumeni, ezinjengeziphathimandla zezomthetho eziphendula ezinkambisweni zomthetho (isib. ukuphendula amasamanisi noma izicelo ezivela ezicelweni zabomthetho); kanye nabanye abantu (isib. izikhungo zezezimali) ukuze siphoqelele izivumelwano noma izinqubomgomo zethu, sivikele amalungelo, impahla kanye nokuphepha kwe-Temu, abasebenzisi nabanye, futhi sithole, sivimbele futhi sibhekane nokukhwabanisa kwangempela noma okusolwayo, ukwephulwa KweMigomo Yokusebenzisa ye-Temu, ezinye izenzo ezingekho emthethweni, izinkinga zokuphepha noma lapho kudingwa umthetho.

Abadluliselwa ibhizinisi

Esimweni esingajwayelekile sokuthengiselana kwebhizinisi njengokuhlanganiswa, ukuthengwa kwalo noma ukuhlelwa kabusha, singabelana ngolunye lolwazi lwakho lomuntu siqu namaqembu afanele (isb., umthengi noma osezothatha) ukuze kube lula ukuthengiselana okunjalo. Uma sihlose ukudlulisa ulwazi olumayelana nawe, sizokwazisa nge-imeyili noma ngokuthumela isaziso kuSevisi.

Ozakwethu bempahla ethengiswayo

Singase sabelane ngolwazi lwakho lomuntu siqu nozakwethu bempahla ethengiswayo ehlobene nokubuyekezwa komkhiqizo okushiyile, izizathu zokubuyisa noma zokubuyiselwa kwemali ocele ukubuyisela noma ukubuyiselwa imali, kanye nemininingwane yokwenza ngokwezifiso yezinto ezenziwe ngezifiso/ezenziwe ngokomuntu ngamunye. Ukuze siphothule ukuthunyelwa kwe-oda lakho, singadlulisela igama lakho kuzakwethu wempahla ethengiswayo, ikheli lokuthumela, imininingwane yokuxhumana, ukuxhumana nemisebenzi yethu yokusekela amakhasimende, kanye nemininingwane ye-oda lakho, ngokwesibonelo, ukuphendula umbuzo noma isikhalazo, noma lapho uzakwethu wempahla ethengiswayo exhumana ngqo nabahlinzeki besevisi yezokuthumela. Uzakwethu othengisayo ngeke athole ulwazi lwakho lokukhokha noma idatha yedivayisiakho yokuxhumana.

Abanye abasebenzisi

Sicela uqaphele ukuthi, ngokusebenzisa iSevisi yethu, ulwazi lwakho lomuntu siqu lungabonakala kwabanye abasebenzisi. Ngokuhambisana namasethingi akho nezinto ozincamelayo, singabonisa abanye abasebenzisi isithombe sephrofayela yakho negama lomsebenzisi, kuhlanganise lapho ubamba iqhaza ekuphromotheni noma ohlelweni lokumaketha (isib., ukuqondisa abangane kuSevisi yethu nokwamukela izimemo ezivela kwabanye abasebenzisi) noma lapho ubuyekeza noma ulinganisa umkhiqizo. Ukuze uphume kulokhu kwabelana ngesithombe sephrofayela negama lomsebenzisi, sicela uvakashele imenyu ethi “Izaziso” bese uvala “Ukwabelana ngesithombe negama lomsebenzisi” futhi/noma uhlele izibuyekezo zakho.

Amalungelo Akho Nongakukhetha

Sikunikeza ikhono lokusebenzisa amalungelo athile nokukhetha mayelana nokuqoqa kwethu, ukusebenzisa nokwabelana ngolwazi lwakho lomuntu siqu. Ukuze usebenzise lawo malungelo, sicela uvakasheele imenyu ethi “Ongakukhetha Kobumfihlo”. Ngokuvumelana noMthetho Wokuvikelwa Kolwazi Lomuntu Siqu (“POPIA”), amalungelo akho nokukhetha kwakho kungase kuhlanganise:

Ilungelo lokufinyelela

Unelungelo lokuthola kithi isiqinisekiso sokuthi lukhona yini ulwazi lwakho lomuntu siqu esilugcinile, futhi, uma lukhona, ukufinyelela kulolo lwazi lwakho lomuntu siqu.

Ilungelo lokulungisa noma ukusula

Unelungelo lokucela ukuba silungise noma sisule ulwazi lwakho lomuntu siqu esilugcinile ngawe olunganembile, olungafanele, olweqisayo, oluphelelwe yisikhathi, olungaphelele, oludukisayo noma okudingwa yi-POPIA ngenye indlela. Ungase futhi ucele ukuba siceke noma sisule irekhodi lolwazi lomuntu siqu lwakho uma singasagunyaziwe ukuqhubeka silugcinile.

Ilungelo lokuphikisa ukucutshungulwa kolwazi lwakho lomuntu siqu

Unelungelo lokuphikisa, ngezizathu ezihlobene nesimo sakho esithile, nganoma yisiphi isikhathi ekuphrosesweni kolwazi lomuntu siqu. Lapho siphrosesa ulwazi lomuntu siqu ngezinhloso zokumaketha okuqondile, kuhlanganise nokuqondisa kubantu abathile ngokwezinga elihlobene nalokho kumaketha okuqondile, unelungelo lokwenqabela nganoma isiphi isikhathi ukuphroseswa kolwazi lwakho siqu. Bona isigaba esingezansi esithi “Khetha ukuphuma kweZokuxhumana Zokumaketha” ukuze uthole ulwazi olwengeziwe.

Unelungelo lokuhoxisa imvume yakho nganoma isiphi isikhathi, lapho ukuphrosesa kusekelwe emvumeni yakho. Ukuhoxiswa kwemvume ngeke kuthinte ukuba semthethweni kokuphroseswa okusekelwe kwimvume ngaphambi kokuhoxiswa kwayo (nokho sicela uqaphele ukuthi sisengaba nelungelo lokuphrosesa ulwazi lwakho lomuntu siqu uma sinesinye isisekelo esingokomthetho ngaphandle kwemvume yokwenza kanjalo).

Ilungelo lokufaka isikhalazo egunyeni eliphethe

Unelungelo lokufaka isikhalazo ku-Information Regulator of South Africa enemininingwane yokuxhumana etholakala lapha.

Khetha ukuphuma ekuxhumaneni kokumaketha

Ukuze ulawule okuncamelayo noma ukhethe ukuphuma ekuxhumaneni kokumaketha okwenziwe kwatholakala kuwe, ungaya kumenyu ethi “Izaziso” ukuze uthathe izinyathelo ezengeziwe noma ulandele imiyalelo enikezwe ngezansi. Qiniseka ngokuthi ungaqhubeka usebenzisa i-Temu ngisho noma ukhetha ukuphuma ekuxhumaneni kwezokumaketha.

  • Imititilizo ekhangiswa nge-imeyili: Lapho usinikeza ikheli lakho le-imeyili, singase sikuthumelele ama-imeyili athile okumaketha kuye ngezimfuneko zemithetho esebenzayo. Kungase kube nezindleko ezivamile zedatha. Uma ungafuni ukuthola ama-imeyili okumaketha avela kithi, ungakhetha ukukhansela ukubhalisa ngezansi kwe-imeyili ngayinye ukuze uyeke ukuthola ama-imeyili anjalo.

  • Imititilizo yokukhangisa yefoni: Lapho usinikeza inombolo yeselula, singase sikuthumelele imiyalezo kuye ngezimfuneko zemithetho esebenzayo. Kungase kube nezindleko ezivamile zedatha nezemiyalezo. Uma ungasafisi ukuthola izaziso zokumaketha zefoni ezivela kithi, ungalandela neziqondiso ezitholakala kuleyo miyalezo.

  • Imititilizo ekhangiswa ngeWhatsApp: Uma usinikeza i-akhawunti yakho yeWhatsApp noma inombolo yakho yeselula, singakuthumela imiyalezo ethile yokumaketha nge-akhawunti yakho yeWhatsApp noma nge-akhawunti yeWhatsApp ehambisana nenombolo yakho yocingo, kuye ngezimfuno zemithetho esebenzayo. Kungase kube nezindleko ezivamile zedatha. Uma ungasafisi ukuthola imiyalezo yokumaketha evela kithi ngeWhatsApp, ungalandela neziyalezo ezitholakala kuleyo miyalezo.

  • Izaziso ze-app: Ungase uthole izaziso ze-app ezithunyelwe yi-app yeselula ye-Temu kuye ngezimfuneko zemithetho esebenzayo. Kungase kube nezindleko ezivamile zedatha. Uma ungasathandi ukuthola izaziso zokumaketha ze-app ezivela kithi, ungase futhi ushintshe amasethingi ezaziso kudivayisi yakho.

Shintsha amasethingi amakhukhi kanye nobuchwepheshe obufanayo

Amabhrawuza amaningi akuvumela ukuba ususe noma wenqabe amakhukhi. Ukuze wenze lokhu, landela iziqondiso kumasethingi ebhrawuza yakho. Amabhrawuza amaningi amukela amakhukhi ngokuzenzakalelayo uze ushintshe amasethingi akho. Sicela uqaphele ukuthi uma usetha ibhrawuza yakho ukuba ikhubaze amakhukhi, Isevisi ingase ingasebenzi kahle. Ukuze uthole imininingwane eyengeziwe mayelana namakhukhi nobuchwepheshe obufanayo, okuhlanganisa indlela yokubona ukuthi yimaphi amakhukhi asethwe kubhrawuza yakho nendlela yokuwaphatha nokuwasusa, vakashela okuthi https://www.allaboutcookies.org. Ungakwazi futhi ukulungiselela idivayisi yakho ukuze uvimbele izithombe ekulayisheni ukuze uvimbele amabhikhoni ewebhu ukuthi asebenze.

ISevisi ingase ibe namalinki amawebhusayithi, ama-application obuchwepheshe obuphathwayo, namanye amasevisi e-inthanethi asetshenziswa izinkampani zangaphandle. Ngaphezu kwalokho, ikhontenti yethu ingase ihlanganiswe emakhasini ewebhu noma kwamanye amasevisi aku-inthanethi angahlobene nathi. Uma ukhetha ukuxhuma kuSevisi nge-akhawunti yakho yenkundla yezokuxhumana noma ngenye ipulatifomu yowesithathu, ungase ukwazi ukusebenzisa amasethingi e-akhawunti yakho kuleyo nkundla ukuze ubeke imikhawulo olwazini esiluthola kuyo. Nokho, sicela uphawule ukuthi lawa malinki nokufakwa kwethu akusho ukuthi sisekela, noma kumelele ukuthi sisebenzelana nanoma yimuphi owesithathu. Ngaphezu kwalokho, asilawuli amawebhusayithi, ama-app eselula noma amasevisi aku-inthanethi aqhutshwa ngowesithathu, futhi asinathwalo ngezenzo zabo. Ngakho-ke, sikukhuthaza ukuba ufunde izinqubomgomo nemigomo yokusebenzisa/yesevisi yamanye amawebhusayithi, ezama-app eselula namasevisi e-inthanethi owasebenzisayo. Uma usiphuca amandla okuthola imininingwane evela enkundleni yenkampani yangaphandle, lokho kukhetha ngeke kusebenze emininingwaneni esesinayo kakade evela kuleyo nkampani yangaphandle.

Ungalandeleli

Ezinye iziphequluli ze-inthanethi zingahle zimiswe ukuthi zithumele amasiginali “Ungalandeli” ezinsizeni ze-inthanethi ozivakashelayo. Okwamanje asiphenduli kokuthi “Ungalandeleli” noma ezimpawini ezifanayo.

Okunye ongakukhetha

Sicela ubheke Inqubomgomo Yamakhukhi Nobuchwepheshe Obufanayo ukuthola amalungelo engeziwe nongakhetha kukho ongaba nakho nendlela yokusebenzisa lawo malungelo nokukhetha.

Umsebenzi Wethu Emhlabeni Wonke Nokudluliswa Kwedatha

Ukuze sisekele imisebenzi yethu yomhlaba wonke:

  • Singagcina ulwazi njengoba kuchazwe esigabeni esithi “Iluphi Ulwazi Esiluqoqayo” kuma-server ase-UK kanye nase-European Economic Area.

  • Ezinye izinkampani zethu ezingaphansi namanxusa, ezingaphandle kwezwe ohlala kulo zinikezwa ukufinyelela zikude okulinganiselwe olwazini lwakho lomuntu siqukudatha yakho yomuntu siqu. Bona isigaba esithi “Indlela Nesizathu Sokwabelana Ngolwazi Lwakho” ngenhla ukuthola olunye ulwazi.

  • Singase sabelane ngolwazi lwakho lomuntu siqu nabahlinzeki besevisi, ozakwethu bezinto ezithengiswayo, ozakwethu kanye nezinye izinhlangano ezichazwe esigabeni esithi “Indlela Nesizathu Sokwabelana Ngolwazi Lwakho” abangatholakala ngaphandle kwezwe ohlala kulo.

Lapho sidlulisa imininingwane yakho ngaphandle kwezwe ohlala kulo, lapho imithetho ephathelene nokuvikelwa kolwazi lomuntu siqu ingahluka khona emithethweni yezwe ohlala kuwo, sisebenzisa izindlela zokuvikela ezifanele ukuqinisekisa ukuthi ulwazi lwakho lomuntu siqu luzuza ezingeni elilinganayo noma elanele lokuvikelwa kwedatha njengokuthembela kumigomo yesivumelwano ejwayelekile ukudlulisa imininingwane echazwe esigabeni esithi “Yiluphi Ulwazi Esiluqoqayo”, njengoba kuchazwe esigabeni esithi “Indlela Nesizathu Sokwabelana Ngolwazi Lwakho”, ezinkampanini ezithile ezingaphansi kwethu kanye namanxusa nezinkampani zangaphandle ezitholakala ngaphandle kwezwe ohlala kulo.

Ezimweni ezithile, sithembela esisekelweni esisemthethweni esinikezwe ngaphansi kwe-POPIA ukudlulisa imininingwane yakho ngaphandle kwezwe ohlala kulo, ngokwesibonelo, kozakwethu bempahla ethengiswayo abahlala ngaphandle kwezwe ohlala kulo, lapho kunesidingo sokugcwalisa i-oda lakho futhi unikeze ukwesekwa kwamakhasimende.

Uma ungafuni ukuthi imininingwane yakho idluliselwe ngaphandle kwezwe ohlala kulo, kufanele uyeke ngokushesha ukungena noma ukusebenzisa Amasevisi.

Izingane

ISevisi ayihloselwe izingane. I-Temu ayithengiseli izingane imikhiqizo yezingane. Sithengisela abantu abadala imikhiqizo yezingane. Asiyiqoqi ngamabomu imininingwane yomuntu siqu kubasebenzisi abaneminyaka engaphansi kweyi-18 noma ababhekwa njengabaseyizingane ngaphansi kwemithetho yezwe esebenzayo ngeSevisi. Uma sithola ukuthi siqoqe singahlosile imininingwane yomuntu siqu yengane ngeSevisi yethu, sizoyisula ngokushesha leyo mininingwane emarekhodini ethu. Uma ungumzali noma umnakekeli wengane okholelwa ukuthi siqoqe ulwazi lwayo lomuntu siqu, sicela usithinte njengoba kuchazwe esigabeni esithi “Xhumana Nathi” sale Nqubomgomo Yobumfihlo noma usebenzise ifomu lokubika le-inthanethi.

Ukuvikeleka Nokugcinwa Kwedatha

Ukuvikeleka kwemininingwane yakho yomuntu siqu kubalulekile kithi. Sisebenzisa izinyathelo ezifanele zobuchwepheshe nezokuhlela ukusiza ekuvikeleni ulwazi lwakho lomuntu siqu ukuba lungalahleki, lungebiwa, lungasetshenziswa kabi, lungafinyelelwa ngokungagunyaziwe, lungadalulwa, lungashintshwa, futhi/noma lungashatshalaliswa. Silandela ne-Payment Card Industry Data Security Standard (“PCI-DSS”) ekusingatheni imininingwane yekhadi lakho lokuthenga ngesikweletu. Nokho, ingozi yezokuvikeleka ikhona kubo bonke ubuchwepheshe be-inthanethi nolwazi.

Ngokuvamile sigcina ulwazi lomuntu siqu isikhathi eside ngokudingekayo ukuze sifeze izinjongo zalokho esiluqoqele kona, kanye nezinjongo zokwanelisa noma yiziphi izimfuneko zezomthetho ezisebenzayo, zokubala, noma zokubika, ukusungula, ukusebenzisa noma ukuvikela izimangalo zomthetho, noma izinjongo zokuvimbela ukukhwabanisa. Ukuze sinqume isikhathi esifanele sokugcinwa kwemininingwane yomuntu siqu, singase sicabangele izici ezifana nenani, isimo, nokuba bucayi kolwazi lomuntu siqu, ubungozi obungaba khona bokulimala okuvela ekusetshenzisweni okungagunyaziwe noma ukudalulwa kwemininingwane yakho yomuntu siqu, izinjongo zokucubungula imininingwane yakho yomuntu siqu kanye nokuthi singakwazi yini ukufeza lezo zinjongo ngezinye izindlela, kanye nezimfuneko zezomthetho ezisebenzayo.

Ushintsho KuNqubomgomo Yobumfihlo

Sinelungelo lokushintsha le Nqubomgomo Yobumfihlo noma nini. Uma senza izinguquko eziphawulekayo kule Nqubomgomo Yobumfihlo, sizokwazisa ngokubuyekeza iNqubomgomo Yobumfihlo, siyifake kuSevisi noma ngokunikeza noma yisiphi isaziso esiyimfuneko yemithetho esebenzayo. Noma yikuphi ukulungiswa kule Nqubomgomo Yobumfihlo kuzoqala ukusebenza lapho sithumela uhlelo olulungisiwe (noma njengoba kuboniswe ngenye indlela ngesikhathi sokuthunyelwa). Situsa ukuthi ubuyekeze Inqubomgomo Yobumfihlo njalo lapho uvakashela iSevisi yethu ukuze uhlale unolwazi lwakamuva ngezinqubo zethu zobumfihlo.

Xhumana Nathi

Uma unemibuzo noma ukuphawula mayelana neNqubomgomo yethu Yobumfihlo noma imigomo eshiwo, ungasithinta nganoma yisiphi isikhathi usebenzisa leli fomu lewebhu. Ungaxhumana nanoMphathi Wokuvikelwa Kwedatha kuleli kheli privacy@temu.com.

Ungathumela nomyalezo we-imeyili kuleli kheli elilandelayo: Whaleco Technology Limited, First Floor, 25 St, Stephens Green, Dublin 2, Ireland.