Product Safety Alerts and Recalls
At Temu, we highly value our customers. In the event that we become aware of any product being recalled, we work with traders and authorities.
Recalls
Following the EU General Product Safety Regulation which came into force on 13 December 2024, if Temu is notified of a recall, we will take steps to stop the trader selling the item as quickly as possible. Where we have customer details ourselves, we will notify customers who purchased the affected product and we will inform them of the recall measures initiated by the trader or relevant authorities. We will also publish the information on our website.
Please be reassured that we already took steps to protect customers of this nature, before 13 December 2024, in compliance with relevant laws.
Boys' Set: 1 Print Short for a Roman Boy + 1 Red Cape + 1 Belt + 1 Pair of Wristbands, Featuring a Digital Print Design on The Front, This Warrior-Themed Outfit Is Perfect for Halloween And Various Festive Parties, As Well As Stage Performances And Masquerade Events
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Giant Size Plush Pillow with Big Eyes and Black Bunny Ears - Soft Polyester Fiber, Ideal for Halloween Decor and Carnival Party Atmosphere, Carnival Decoration|Playful Design|Soft Texture Pillow, Halloween Decorations
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800W 30, 000 RPM High-Speed Wood Router with 1/4 Inch Adjustable Base & Metal Bracket - Electric Trimmer for Carpentry, Woodworking, and Milling - Power Tool for DIY Projects, Woodworking Tools
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1pc Realistic Beagle Dog Plush Toy - 26cm/10.2in Beagle Doll with Soft Hairy Body, Cuddly Puppy for Boys & Girls, Birthday & Christmas Gift Suitable for &
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Moana Movie Theme Soft Plush Chicken Doll Figurine - Whimsical and Cute Mixed Colors, Suitable for Home or Car Decoration Accessories to Enhance the Atmosphere as a Birthday Holiday Gift of All Ages, Festive Accessory, Party Decor, Playful
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Black Lace Trumpet Sleeve Patchwork Purple Hooded Witch Dress + Witch Hat with Sparkling Sequin Decorations on the Skirt, Suitable for Halloween Gifts for 3-10 Years Old
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New Year's Carnival Boys' Pirate Costume Role-Play Jack Sparrow Birthday Party Performance Outfit
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1pc Rhinestone Dangle Belly Button Ring With Waist Chain Drop Pendant Navel Piercing Stainless Steel Sexy For Women Body Chain Jewelry
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6pcs Snake Bone Chain Necklace Set for Women and s, Versatile Fashion Chain Set, Versatile Gift Jewelry for Multiple Occasions
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10pcs CR2450 3V Lithium Coin Cell Batteries - Ideal for Car Keychains, Remote Controls, Calculators, Thermometers & More - Durable & Reliable Performance, Compatible with Multiple Devices, CR2450 Batterie
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5pcs CR2430 Button Batteries, 3V, with a 3-In-1 Screwdriver, Suitable for Small Electronic Products, Electronics > Batteries > Household Batteries > Button Batteries
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6pcs CR2032 3V Lithium Button Batteries - High-Quality Non-Mercury, Ideal for Watches, Electronic Toys, and Remotes, CR2032 Batteries
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Public Alert
If Temu becomes aware that an illegal product has been sold on its platform, or that specific information must be provided to consumers to enable them to use a product safely, Temu will take appropriate action in accordance with applicable laws and its terms and conditions. If Temu possesses the contact details of consumers who have purchased a product that requires notification, Temu will notify the affected consumers directly and provide them with relevant information, including product details, the trader’s identity, and the available means of redress. If Temu is unable to directly contact any affected consumers, Temu will publish the relevant information on its website.