Free shipping

Incredible

Delivery guarantee
Refund for any issues
Free returns
Up to 90 days*
Price adjustment
Within 30 days
Delivery guarantee
Refund for any issues

Get the Temu App

Hi, how can we help you?

Hi, how can we help you?

Customer support records

All help topics

Recommended topics
- Recommended topics
Order issues
Shipping & delivery
Return & refund
- Returns
- Refunds
Product & stock
- Stock
- Size & fit
Managing my account
- Account preferences
- Signing in
Payment & promos
Your security
- Security and Privacy
Policies & others

Request an item

All help topics

How can I redeem a coupon code?

Where can I get the discount?

Why isn't my coupon code working?

My coupon code has expired. Can I request another one?

Expired coupon redemption codes cannot be used or reactivated.

How do I find out about the latest promotions?

How can I take part in the promotion?

Understanding featured sections on Temu

Still can't solve the problem?

Contact us

E-mail:contact-us@emea.temu.com

Phone number:⁦+4767792667⁩

Hours: Mon-Fri: 08:00-17:00