Product Safety Alerts and Recalls
At Temu, we highly value our customers. In the event that we become aware of any product being recalled, we work with traders and authorities.
Recalls
Following the EU General Product Safety Regulation which came into force on 13 December 2024, if Temu is notified of a recall, we will take steps to stop the trader selling the item as quickly as possible. Where we have customer details ourselves, we will notify customers who purchased the affected product and we will inform them of the recall measures initiated by the trader or relevant authorities. We will also publish the information on our website.
Please be reassured that we already took steps to protect customers of this nature, before 13 December 2024, in compliance with relevant laws.
Girls' Princess Dress, Flower Girl Sequin Tutu Gown for Catwalk Performances – Perfect for Birthday Parties, Weddings, Hostesses, and Other Special Occasions
Learn more
ATOMSTACK P1 5000Mw Laser Engraver - 10000Mm/Min Fast Engraving, User-Friendly for Stainless Steel, Acrylic, And Plastic, Perfect for Projects, Home Decoration, And Small Business Endeavors, Easy Installation
Learn more
Portable Neck Fans Available in 1/3/5pcs, Featuring Three Speed Settings And 360° Rotation. These Mini Handheld Fans with USB-C Are Perfect for Outdoor Work, Travel, And Home Use
Learn more
Portable astronaut mini fan| Small handheld, desktop, and neck small fan| Lazy neck USB fan, ideal for outdoor/camping/travel/parties/holiday gifts
Learn more
15Hrs Portable Ice Cooling Fan, 16°C Ice Compress Cooling, 1-100 Wind Speeds Handheld Fan, 4000mAh Large Capacity, 3-IN-1 Handheld/Desk/Neck Fan, USB Fan with Type-C Charging, Foldable Personal Fan for outdoors, Travel Essentials Gifts for Women, Men
Learn more
Amansour Boho Chic 3-Flame Rattan Ceiling Lamp - Vintage Bamboo Design with Black Basket Shade, Energy-Efficient, Easy Install for Living Room, Bedroom, Kitchen, Hallway
Learn more
Tricycles for Ages 3-6, Tricycles, Gifts for Toddlers, Presents And Toys for Boys And Girls, Tricycles for Halloween And Christmas
Learn more
Durable Stainless Steel Trolley Suitable for Children Aged 3-6. The Perfect Choice for Outdoor Entertainment And Travel
Learn more
1pc 7-Inch Universal Lawn Mower Blade, Metal Material, Suitable for Lawn Mowers and Lawn Trimmers, High-Efficiency and Durable Mower Accessory
Learn more
PRIAPUS - Vitality Dietary Supplement - Ginseng, Cordyceps, Reishi, Alpinia, Ginkgo Biloba - Energy, Endurance, Natural Tone - 10 Capsules - Shiver
Learn more
A Yellow Princess Dress for Girls, Perfect for Role-Playing, Christmas, Halloween, Birthday Gifts, And Party Outfits
Learn more
Remote control car with 2.4GHz climbing bike, suitable for various terrains, metal shell, high-speed remote control car, four-wheel drive remote control toy, perfect for Halloween and Christmas gifts
Learn more
See more
Public Alert
If Temu becomes aware that an illegal product has been sold on its platform, or that specific information must be provided to consumers to enable them to use a product safely, Temu will take appropriate action in accordance with applicable laws and its terms and conditions. If Temu possesses the contact details of consumers who have purchased a product that requires notification, Temu will notify the affected consumers directly and provide them with relevant information, including product details, the trader’s identity, and the available means of redress. If Temu is unable to directly contact any affected consumers, Temu will publish the relevant information on its website.