Product Safety Alerts and Recalls

At Temu, consumer safety is one of our top priorities. We fully recognize the importance of product safety and compliance, and remain highly vigilant to potential safety risks. We strive to keep our consumers well-informed of product recalls and safety alerts that have occurred on our platform and to facilitate access to published information on relevant official websites. Please use the resources below to stay updated on the latest recall announcements and safety alerts. To view the latest official recall announcements and safety alerts, please click on the following links:

Safety Gate: the EU rapid alert system for dangerous non-food products

European Rapid Alert System for Food and Feed (RASFF)

To view customized recall notices applicable to your purchase history, please log in to your account.

Your recalls and product safety alerts

Recalls

Following the EU General Product Safety Regulation which came into force on 13 December 2024, if Temu is notified of a recall, we will take steps to stop the trader selling the item as quickly as possible. Where we have customer details ourselves, we will notify customers who purchased the affected product and we will inform them of the recall measures initiated by the trader or relevant authorities. We will also publish the information on our website.

Please be reassured that we already took steps to protect customers of this nature, before 13 December 2024, in compliance with relevant laws.

2pcs Cylinder Head Valve Cover Carburetor Muffler Crankcase Gasket Kit for Honda GX160 GX200 Predator Clone 212cc Ct200u Engines Generators - ABS+PC Material, No Electricity or Battery Needed, Cylinder Head Valve Cover

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35pcs 12 Inch Metal Color Balloons, New Year, Wedding, Birthday, Anniversary, Graduation Holiday Celebration Decoration, Theme Event Decoration, Interior Decoration, Party Decoration Supplies

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19V 3.42A 65W 5.5*1.7mm AC Laptop Charger Power Supply for Acer Aspire 1410 1680 3000 5315 5630 5735 5920 5535 5738 6920 Adapter (only a adapter,not include plug cable), Compact Adapter, Sleek Charger, Durable Adapter, Students And Professionals

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Outdoor Courtyard And Corridor LED Floodlights with Human Body Light Control, Available in 10W, 20W, 30W, 50W, And 100W, Operating at 220V

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Exhaust Leak Fix Kit for Yamaha/ Aprilia Scooters - 50cc Racing Gasket & Pins Set | Aerox, BW's, SR50, Jog-R, Neo's, F10/ F12

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Set of 2 Cylinder Head Valve Cover Carburetor Muffler Crankcase Gasket Kits for GX160, GX200, Predator, Coleman Clone 212Cc, And Ct200U Engines And Generators, Without Battery

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LIPWEL European Power Strip with Switch, 16A 3680W, 5.7FT/9.8FT Cord - White, Wall-Mountable Extension Lead Perfect for Home And Office, Office Charging Hub | Sleek Design | Versatile Extension Cord, Multiple Outlets with Main Switch

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1pc Toothbrush Pen Instant Use No-Brushing Teeth Cleaning Pen, Teeth Gel Pens for Natural And Removal at Home, Best Choice for Valentine'S Day And Father'S Day Gif

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Teeth Cleaning Tool: Stainless Steel Clamp Oral Endoscope, Sickle Shaped Plaque Scraper, Dental Spatula - the Perfect Oral Care Set, Endoscope Probe Cleaning Teeth Set, Interdental Cleaning Tool, Suitable for Men and Women

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2pcs Set - 2-in-1 Contour and Foundation Brush, Conceals Dark Circles, Water-resistant and Sweat-proof, Creates Perfect Makeup Look

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3pcs Set - 2-in-1 Contour and Foundation Brush, Conceals Dark Circles, Water-resistant and Sweat-proof, Creates Perfect Makeup Look

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3pcs Set - 2-In-1 Contour And Foundation Brush, Conceals Dark Circles, Water-Resistant And Sweat-Proof, Creates Perfect Makeup Look

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Public Alert

If Temu becomes aware that an illegal product has been sold on its platform, or that specific information must be provided to consumers to enable them to use a product safely, Temu will take appropriate action in accordance with applicable laws and its terms and conditions. To ensure that affected consumers are properly informed, Temu will publish relevant information on its website as necessary, including product details, the trader's identity, and the available means of redress.