Product Safety Alerts and Recalls
At Temu, we highly value our customers. In the event that we become aware of any product being recalled, we work with traders and authorities.
Recalls
Following the EU General Product Safety Regulation which came into force on 13 December 2024, if Temu is notified of a recall, we will take steps to stop the trader selling the item as quickly as possible. Where we have customer details ourselves, we will notify customers who purchased the affected product and we will inform them of the recall measures initiated by the trader or relevant authorities. We will also publish the information on our website.
Please be reassured that we already took steps to protect customers of this nature, before 13 December 2024, in compliance with relevant laws.
10% Hydroxyapatite Toothpaste with Hydroxyapatite - Deep Cleaning, Fresh Breath, Gum Care, Mint Flavor, Travel-Friendly Tube for Home & On-the-Go Oral Care, Ideal Oral Care Gift for Men & Women, Daily Use, 2x Daily Results
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Hydroxyapatite Toothpaste, 10% Hydroxyapatite Tooth, Peppermint Essential Oil Deep Cleaning Paste, Fresh Breath Strengthen Dental Care, Gentle on Gums, Suitable for Everyone, Perfect for Daily Use And Travel for Men And Women
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4pcs*2ml Whitening Toothbrush Pen Instant Use No-Brushing Teeth Cleaning Pen
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Dual-Ended Concealer & Foundation Stick-Matte Natural Finish, Waterproof & Sweat-Resistant, Long-Wearing Coverage for Dark Circles, with Built-in Brush + 2 Bonus Sponges, Portable 2-in-1 Makeup Stick
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7Days PAP Teeth Strips Purple, Gentle Formula Remover for Sensitive Teeth That Actually Work, Fast & Deep Cleaning in One Week, Household at Home Teeth Kit
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Samsung EP-TA200 Fast Charger with 15 W Power | Mobile Phone Charger | Compact USB-A Power Adapter for Smartphone And Tablet | Black & White
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Party Dog Plush Toy with Colored Lights, Nighttime Companionship, Healing Soothing Doll
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Air Fryer Multifunctional Air Fryer Household 4L Large Capacity Fully Automatic Oil-Free French Fry Machine
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Electric Pancake And Egg Roll Maker with a Non-Stick Surface And Adjustable Heat Settings for Thin Or Thick Cooking, Featuring a 30Cm Round Griddle Ideal for Making Pancakes, Crepes, And Fried Eggs, Compatible with 220-240V European Plugs
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12pcs Blue And Green Interactive Archery Game Set with Colorful Balls - Indoor/Outdoor Family Fun And Parent-Child Bonding, Educational Soft Dart Toy Target Halloween, Christmas Gifts (Random Color)
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Ball Slime Kit, DIY Family Interactive Sensory and Tactile Stimulation Toys, Ramadan Mubarak Easter Basket Gift Bag Stuffer, Youngsters Party Favors Holiday Party Supplies Birthday Gifts
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[1 Busy Board for Toddlers] Busy Board for Toddlers 0-3 Years, 12-In-1 Sensory And Fine Motor Skills Development Toy, Educational Activity Book, Travel-Friendly Interactive Playset, Durable Polyester Material, with Blue for Birthday, Christmas, And Halloween Gifts
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Public Alert
If Temu becomes aware that an illegal product has been sold on its platform, or that specific information must be provided to consumers to enable them to use a product safely, Temu will take appropriate action in accordance with applicable laws and its terms and conditions. To ensure that affected consumers are properly informed, Temu will publish relevant information on its website as necessary, including product details, the trader's identity, and the available means of redress.