Product Safety Alerts and Recalls
At Temu, we highly value our customers. In the event that we become aware of any product being recalled, we work with traders and authorities.
Recalls
Following the EU General Product Safety Regulation which came into force on 13 December 2024, if Temu is notified of a recall, we will take steps to stop the trader selling the item as quickly as possible. Where we have customer details ourselves, we will notify customers who purchased the affected product and we will inform them of the recall measures initiated by the trader or relevant authorities. We will also publish the information on our website.
Please be reassured that we already took steps to protect customers of this nature, before 13 December 2024, in compliance with relevant laws.
10pcs Assorted Mini Teddy Bear Keychains - 4.33" Plush Stuffed Animal Charms for DIY Crafts, Birthday Party Favors & Gifts
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1pc Black Jump Rope with Wear-Resistant PVC Coating, Adjustable Rope Length & Comfortable Foam Grip - Precision Counting Skipping Rope for Fitness Training, Workout Accessories, Sleek Design, Durable Construction
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Kitty White Biscuits, Kitty Makeup Bag, Cartoon Large Capacity Toilet Bag, Travel Portable Storage Bag
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Disney Lilo & Stitch Angel Cartoon Print Backpack - Lightweight EVA Material, Adjustable Shoulder Straps, Polyester Lining, Zip Closure - Perfect for Daily Commute & Casual Wear, Daily Commute Backpack | Playful Design Backpack | EVA Material Backpack
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1pc Thermomix TM5 TM6 Food Grade Silicone Sealing Ring, Splash-Proof Blender Cover, Multifunctional Vertical Blender Part, Food Contact Safe, Paper Box Packaging
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1pc Durable Nylon Stand Mixer Bowl Cover with Secure Seal Lid - Compatible with TM5 & TM6 Models, Essential Kitchen Accessory for Efficient Mixing and Storage, Storage Solution|Transparent Lid|Flexible Attachment
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2pcs Thermomix TM5 TM6 Accessories Bundle - Silicone Spatula & Mixing Bowl Cover Set | 2-in-1 Heat Resistant Food Grade Kit with Sealing Lid, Scraper Spoon for TM31/TM6/TM5, Food Preparation Essentials|Ergonomic Spatula|Durable Silicone
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1pc Thermomix TM6 TM5 Mixing Pot Lid - Durable Plastic Wide Mouth Food Processor Meister Cooking Pot Cover, Easy Pour Spout,, Food-Safe Kitchen Accessory for Effortless Meal Prep
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5-port Charger PD65W Muti Quick Charge 3.0 Fast Charging Type C Mobile Phone Adapter for iPhone 15 Xiaomi Notebook computer
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Crimson Red LED/ Cured Nail Polish Gel - Long-Lasting Glossy Finish, Alcohol-Free Salon-Quality Formula for Professional Manicures & Pedicures, Salon Quality Nails, Sleek Manicure Look, Highshine Nails, Fashionforward Users
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1pc 8ml Cat's Eye Gel Polish - Sparkling Shimmer Magnetic-Free Formula, Alcohol-Free Nail Polish for Salon & Home DIY, Christmas Gift for Women, Cat Eye Gel Polish, Athome Manicure, Metallic Sheen, Highshine Finish, Beauty Lovers
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Interactive Pet Play Pink Plush Teddy Bear Toy with Durable Fabric, Medium Breed Suitable, Non-Battery, Safety Plastic Eyes
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Public Alert
If Temu becomes aware that a product sold on its platform violates EU or Member State intellectual property (IP) laws, Temu will take appropriate action in accordance with the EU Digital Services Act (DSA) and other applicable laws. If Temu possesses the contact details relating to consumers who have purchased a product that infringes IP rights, Temu will notify affected consumers directly and provide them with relevant information, including the product's details, the identity of the trader, and the available means of redress. If Temu is unable to directly contact any affected consumers, Temu will publish the relevant information on its website.