At Temu, we highly value our customers. In the event that we become aware of any product being recalled, we work with traders and authorities.
Recalls
Following the EU General Product Safety Regulation which came into force on 13 December 2024, if Temu is notified of a recall, we will take steps to stop the trader selling the item as quickly as possible. Where we have customer details ourselves, we will notify customers who purchased the affected product and we will inform them of the recall measures initiated by the trader or relevant authorities. We will also publish the information on our website.
Please be reassured that we already took steps to protect customers of this nature, before 13 December 2024, in compliance with relevant laws.
Interactive Pet Play Pink Plush Teddy Bear Toy with Durable Fabric, Medium Breed Suitable, Non-Battery, Safety Plastic Eyes
1pc Interactive Battery-Powered Bug with Transparent Gear, Music & Light-Up Insect Toy, Educational Plastic Crawling Bug for Kids, No Battery Included
Adorable Bow Tie Ribbon Teddy Bear Plush Toy - Perfect for Valentine's, Christmas, Birthdays & More - Soft Polyester Stuffed Animal in Multiple Colors, Stuffed Plushies
Statement Hoop Earrings: Bold and Sexy, Rose Golden Plated with 14K Golden, Perfect for Parties, Music Festivals, and Everyday Wear
25cm/9.84in Adorable Teddy Bear Plush Toys Cuddly Bear Stuffed Animals Plushies Kawaii Bear Toy Dolls Perfect Gift for Valentine Day Birthday Christmas Gifts Easter Gift Cute Home Decor
LOOOLIF 406 Instant Super Glue, 20g Bottle, Quick-Dry Adhesive for Jewelry Making, DIY Bracelets, Necklaces, Multi-Surface Bonding, Transparent, Low Odor, No Color Change, Strong as Welding
HUANGER Colorful Silicone Manhattan Hand-Grabbing Ball - Biteable Teether Toy for Youngsters 0-1 Year, Early Learning & Educational Play, Hand Wash Only, Round Shape with Animal & Fruit Designs, Youngsters Toys
LED Tutu Skirt for Girls, Princess Ballet Dance Performance Short Party Dress, Children's Fairy Midi Skirt, Thin Mesh, Halloween Mardi Gras Costume, Birthday New Year's Gift - Polyester Fiber Material
1pc High Strength Screw Adhesive, PP Material, Universal Fit, Leak Proof Sealant for Motorcycle & Car Bolt Fastening, Removable Pipe Locking, High Temperature Resistant, Anaerobic Glue
Kids Cartoon Shark Pattern Rain Boots, Warm High-Top Waterproof Snow Boots, Boys and Girls Comfortable Non-Slip Soft Sole, PVC Outer, Fabric Lining, PVC Sole, for Daily Casual Use, Autumn/Winter Season, Short Boot Style
CALSPY 3pcs Suction Cup Spinner Toys For 1 2 3 Year Old Boys|Spinning Top Baby Toys 12-18 Months|First Birthday Baby Gifts For 1 Year Old Girls|Sensory Toys For Toddlers Ages 1-3
Samsung Super Fast Charger with USB Type-C Cable - 1pc, 10-20W European Standard Plug, Travel Power Supply Adapter for Samsung S23, S22 Ultra Plus, Note10, and More - 220-240V Fast Charging Electrical Suit
Magnetic Building Block Toy For Kids, STEM Early Educational Construction Magnetic Toys, Building Set Gift, Birthday Gifts, Halloween/Thanksgiving Day/Christmas/Easter Gift
Wooden Rattle, Early Education Enlightenment Toy With Five Column Handbell, Perfect Gift, New Year's Gift Halloween Christmas Gift
Octopus Water Spray Toy, Outdoor Activity Toy, Summer Parent-Child Toy, As Halloween, Chrismas Gift
Magnetic 3D Sheet Set Magnetic Building Blocks Magnetic Educational Toys Colorful Magnetic Sheet Roller Ball Slide Magnetic Building Blocks Toys
RC Dinosaur Robot, Walking And Roaring Dinosaur Remote Control Electronic Robots Toy, Raptor Toys Dinosaurs With Light And 6 Sound, As Halloween, Chrismas Gift (Battery Not Include)
Cute Frog Doll Pillow Cape Soft Frog Plush Toy Doll Pillow For Birthday Gift Halloween Gift
Non-Sticky Slime Set for Kids and Adults 14+, Cotton and Crystal Slime, 60ml/100ml Combo Pack, Fun Sensory Play, Blue and Purple Slime Kit
Adorable Smart Electric Pig Baby Toy Doll - Lights Up, Music Plays, & Twists & Swings! Halloween Thanksgiving Christmas Gifts
Public Alert
If Temu becomes aware that a product sold on its platform violates EU or Member State intellectual property (IP) laws, Temu will take appropriate action in accordance with the EU Digital Services Act (DSA) and other applicable laws. If Temu possesses the contact details relating to consumers who have purchased a product that infringes IP rights, Temu will notify affected consumers directly and provide them with relevant information, including the product's details, the identity of the trader, and the available means of redress. If Temu is unable to directly contact any affected consumers, Temu will publish the relevant information on its website.