At Temu, we highly value our customers. In the event that we become aware of any product being recalled, we work with traders and authorities.
Recalls
Following the EU General Product Safety Regulation which came into force on 13 December 2024, if Temu is notified of a recall, we will take steps to stop the trader selling the item as quickly as possible. Where we have customer details ourselves, we will notify customers who purchased the affected product and we will inform them of the recall measures initiated by the trader or relevant authorities. We will also publish the information on our website.
Please be reassured that we already took steps to protect customers of this nature, before 13 December 2024, in compliance with relevant laws.
Large Capacity Stainless Tea Pot with Tea/Water Separation Chamber - Insulated Suitable for Loose Tea Brewing, Multi-Use for, Office, Travel, Commercial Use, 304 Tea Steeping Pot
Wooden Beads Sequencing Toy Set | Stacking Blocks & Lacing Beads & Matching Shape Stacker, STEM Preschool Learning Toys for Kids Boy Girl, Puzzle Toy Gifts, Mixed Color
Magnetic Fishing Game Toy, 2 in 1 Wooden Magnetic Game Motor Skill Toy, Wooden Toys for Boys and Girls, Birthday Gift
Chic Floral Handheld Fan with USB Rechargeable Battery, 3-Speed Adjustable Wind, Portable & Stylish for Women
2 Portable Mini Phone Fans, Suitable for Android and Apple Devices - Colorful Adjustable Fan, USB Powered, Ideal Summer Cooling Tool
Portable Octopus Fan, Flexible Adjustable Tripod, Handheld Foldable Silent Rechargeable USB Electric Fan, Lightweight and Compact Design, Very Suitable for Stroller/Desktop/Travel/Outdoor Use, Ideal Gift for Friends
Mini Handheld Fan, Portable Lightweight Battery-Operated Fan (Without Battery), High-Speed Silent Outdoor Fan for Summer Cooling
The Portable Spray Fan Is As Compact As a Smartphone And Convenient to Transport. It Features Its Own Water Reservoir, Providing Cooling Without Excessive Dryness
A Dancing Toy Duck with Flashing Lights and Music, Cartoon Animal Plush for Toddlers, Rotating Wings & Moving Eyes, Battery Operated (Batteries Not Included), Christmas Gift, Holiday Gift, Christmas Present, Playful Design, Animated Eyes, Lightweight Design, Soft Plush, Holiday Shoppers
New Neck Fan, Cross-border Charging USB Neck Mini Fan, Portable Outdoor Cross-border Cooling Neck Fan, USB Charging Fan, Outdoor Portable Neck Mini Fan, Portable Fan, Home-use Desktop USB Fan
1pc 7-Inch Universal Lawn Mower Blade, Metal Material, Suitable for Lawn Mowers and Lawn Trimmers, High-Efficiency and Durable Mower Accessory
European Standard Straight and Curling Flat Iron, Hair-Friendly Curling and Straightening Iron, Hair Straightening Clip, Bang Iron, Inward Curling Iron, Straightening Plate
This Hair Dryer Is Gentle on Your Hair And Dries It Quickly
Black Small Electric Hot Pot Multi-Function, Electric Hot Pot Stew Pot, Multi-Function Non-Stick Electric Frying Pan, European Standard Plug, Without Battery
Smart Outdoor String Lights RGBIC LED Bulbs for Outdoor Decorations, USB Powered Camping Lights Work with APP Control, IP65 Halloween Christmas Decorations
LED Outdoor String Lights Measuring 100/60/40/30/20 Feet, Featuring Shatterproof Vintage ST38 Edison Bulbs with a Warm 2700K Glow, Perfect for Hanging on Porches, Backyards, Decks, And Balconies. Ideal for Parties, Family Gatherings
PANCERKA 1pc 1600W Electric Steam Iron, with Self-cleaning Teflon Non-stick Base Plate, Electric Iron Adjustable Steam, Burst of Steam, Self-Clean, Anti-Drip, Powerful & Long-Lasting Steam for All Fabrics
Girls' Princess Dress, Flower Girl Sequin Tutu Gown for Catwalk Performances – Perfect for Birthday Parties, Weddings, Hostesses, and Other Special Occasions
ATOMSTACK P1 5000Mw Laser Engraver - 10000Mm/Min Fast Engraving, User-Friendly for Stainless Steel, Acrylic, And Plastic, Perfect for Projects, Home Decoration, And Small Business Endeavors, Easy Installation
Portable Neck Fans Available in 1/3/5pcs, Featuring Three Speed Settings And 360° Rotation. These Mini Handheld Fans with USB-C Are Perfect for Outdoor Work, Travel, And Home Use
Public Alert
If Temu becomes aware that an illegal product has been sold on its platform, or that specific information must be provided to consumers to enable them to use a product safely, Temu will take appropriate action in accordance with applicable laws and its terms and conditions. If Temu possesses the contact details of consumers who have purchased a product that requires notification, Temu will notify the affected consumers directly and provide them with relevant information, including product details, the trader’s identity, and the available means of redress. If Temu is unable to directly contact any affected consumers, Temu will publish the relevant information on its website.