Product Safety Alerts and Recalls
At Temu, we highly value our customers. In the event that we become aware of any product being recalled, we work with traders and authorities.
Recalls
Following the EU General Product Safety Regulation which came into force on 13 December 2024, if Temu is notified of a recall, we will take steps to stop the trader selling the item as quickly as possible. Where we have customer details ourselves, we will notify customers who purchased the affected product and we will inform them of the recall measures initiated by the trader or relevant authorities. We will also publish the information on our website.
Please be reassured that we already took steps to protect customers of this nature, before 13 December 2024, in compliance with relevant laws.
1pc Rhinestone Dangle Belly Button Ring With Waist Chain Drop Pendant Navel Piercing Stainless Steel Sexy For Women Body Chain Jewelry
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6pcs Snake Bone Chain Necklace Set for Women and s, Versatile Fashion Chain Set, Versatile Gift Jewelry for Multiple Occasions
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10pcs CR2450 3V Lithium Coin Cell Batteries - Ideal for Car Keychains, Remote Controls, Calculators, Thermometers & More - Durable & Reliable Performance, Compatible with Multiple Devices, CR2450 Batterie
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5pcs CR2430 Button Batteries, 3V, with a 3-In-1 Screwdriver, Suitable for Small Electronic Products, Electronics > Batteries > Household Batteries > Button Batteries
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6pcs CR2032 3V Lithium Button Batteries - High-Quality Non-Mercury, Ideal for Watches, Electronic Toys, and Remotes, CR2032 Batteries
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Wooden Sorting & Stacking Toy - Top Learning Puzzle - Shape & Color Recognition, Fine Motor Skills Development - Best Baby & Toddler Stocking Stuffer Gift Shape Sorter And Color Stacker Preschool Kids Wood Gifts
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Youngsters' Bath Time Fun: Blue Plastic Water Play Set with Fishing Net & Animal Toys for Boys and Girls
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Otter Playing in Water Floating Animal Bath Toy Set
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Durable Polyester Tissue Box Sensory Toy for Toddlers, Non-Tearing Hand Exercise Plaything, Early Education Toy for Boys and Girls, Perfect for Christmas, Halloween, Birthday Gifts - Uncharged, No Battery Required
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Two Hand-Held Bell Toys That Attract Attention When Shaken, Suitable for Boys And Girls Aged 0-3, Available in Various Colors Shipped Randomly, Perfect Gifts for Christmas, Halloween, And New Year.
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1pc PanLynner Silicone Teething Glove for Youngsters - Oval-Shaped, Soft Biteable Teether, Gentle on Gums, Hand Wash Only, Ideal Holiday Gift
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PD3510 USB C Wall Charger, 36W 4-Port USB C Charger Block, Fast Charging Block Dual Port PD+QC Wall Plug Multiport Type C for iPhone 14/13/12/11/Pro Max/XS/XR/8/7, iPad, Samsung Phone, Tablet...
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Public Alert
If Temu becomes aware that an illegal product has been sold on its platform, or that specific information must be provided to consumers to enable them to use a product safely, Temu will take appropriate action in accordance with applicable laws and its terms and conditions. If Temu possesses the contact details of consumers who have purchased a product that requires notification, Temu will notify the affected consumers directly and provide them with relevant information, including product details, the trader’s identity, and the available means of redress. If Temu is unable to directly contact any affected consumers, Temu will publish the relevant information on its website.