Product Safety Alerts and Recalls
At Temu, we highly value our customers. In the event that we become aware of any product being recalled, we work with traders and authorities.
Recalls
Following the EU General Product Safety Regulation which came into force on 13 December 2024, if Temu is notified of a recall, we will take steps to stop the trader selling the item as quickly as possible. Where we have customer details ourselves, we will notify customers who purchased the affected product and we will inform them of the recall measures initiated by the trader or relevant authorities. We will also publish the information on our website.
Please be reassured that we already took steps to protect customers of this nature, before 13 December 2024, in compliance with relevant laws.
Wooden Sorting & Stacking Toy - Top Learning Puzzle - Shape & Color Recognition, Fine Motor Skills Development - Best Baby & Toddler Stocking Stuffer Gift Shape Sorter And Color Stacker Preschool Kids Wood Gifts
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Youngsters' Bath Time Fun: Blue Plastic Water Play Set with Fishing Net & Animal Toys for Boys and Girls
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Otter Playing in Water Floating Animal Bath Toy Set
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Durable Polyester Tissue Box Sensory Toy for Toddlers, Non-Tearing Hand Exercise Plaything, Early Education Toy for Boys and Girls, Perfect for Christmas, Halloween, Birthday Gifts - Uncharged, No Battery Required
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Two Hand-Held Bell Toys That Attract Attention When Shaken, Suitable for Boys And Girls Aged 0-3, Available in Various Colors Shipped Randomly, Perfect Gifts for Christmas, Halloween, And New Year.
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1pc PanLynner Silicone Teething Glove for Youngsters - Oval-Shaped, Soft Biteable Teether, Gentle on Gums, Hand Wash Only, Ideal Holiday Gift
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PD3510 USB C Wall Charger, 36W 4-Port USB C Charger Block, Fast Charging Block Dual Port PD+QC Wall Plug Multiport Type C for iPhone 14/13/12/11/Pro Max/XS/XR/8/7, iPad, Samsung Phone, Tablet...
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GUSEYEE USB C Charger Multiple, USB C Charge Plug, 50W 6 Port USB C Quick Charger, For IPhone 15 14 13 12 11 Pro Max SE 2020 XS XR X 8 7 6 Plus For Samsung, Quick Charger Cell Phone Charge Adapter
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Universal 6.6FT USB-C Charger Cable with Adapter for iPhone 16/15/Plus/Pro Max, iPad 12.9/11/10/Mini - Fast Charging, 5-10W Output, 110V/220V Compatible, European Standard Plug, Travel Charging Solution|Compact Charger|Durable Cable, Charging Cable
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3V CR2032 CR2025 CR2016 Button Cell Battery - Colorful, Non-Rechargeable Batteries for Electronics, Remote Controls, Watches, and Candle Lights (4.6cm x 0.9cm) - Pack of Multiple Packs in Green, Red, Blue, Orange, and Purple
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2pcs WHITECRANE CR2032 3V Lithium Manganese Button Cell Batteries For Car Keys, Watches, Handheld Game Consoles, Calculators, Camera Accessories
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10pcs Assorted Mini Teddy Bear Keychains - 4.33" Plush Stuffed Animal Charms for DIY Crafts, Birthday Party Favors & Gifts
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Public Alert
If Temu becomes aware that a product sold on its platform violates EU or Member State intellectual property (IP) laws, Temu will take appropriate action in accordance with the EU Digital Services Act (DSA) and other applicable laws. If Temu possesses the contact details relating to consumers who have purchased a product that infringes IP rights, Temu will notify affected consumers directly and provide them with relevant information, including the product's details, the identity of the trader, and the available means of redress. If Temu is unable to directly contact any affected consumers, Temu will publish the relevant information on its website.