Product Safety Alerts and Recalls
At Temu, we highly value our customers. In the event that we become aware of any product being recalled, we work with traders and authorities.
Recalls
Following the EU General Product Safety Regulation which came into force on 13 December 2024, if Temu is notified of a recall, we will take steps to stop the trader selling the item as quickly as possible. Where we have customer details ourselves, we will notify customers who purchased the affected product and we will inform them of the recall measures initiated by the trader or relevant authorities. We will also publish the information on our website.
Please be reassured that we already took steps to protect customers of this nature, before 13 December 2024, in compliance with relevant laws.
2pcs Set - 2-in-1 Contour and Foundation Brush, Conceals Dark Circles, Water-resistant and Sweat-proof, Creates Perfect Makeup Look
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3pcs Set - 2-in-1 Contour and Foundation Brush, Conceals Dark Circles, Water-resistant and Sweat-proof, Creates Perfect Makeup Look
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3pcs Set - 2-In-1 Contour And Foundation Brush, Conceals Dark Circles, Water-Resistant And Sweat-Proof, Creates Perfect Makeup Look
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TVLV 2-in-1 Foundation & Concealer Stick - 2-in-1 Full Coverage with Built-In Brush, Waterproof & Sweatproof, Non-Transfer, Multi- Shade Suitable for Skin Types, Daily Use & Gifts (Birthday/Valentine's/Mother's Day)
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62pcs 5-Inch Red, Black, Blue, White, Green, Yellow, Orange, Purple Latex Balloons Suitable for Birthday Parties, Weddings, Graduations, Bridal Gifts, Celebrations, Baths, Background Decoration, Home Decor, Balloon Arches, Room Decoration
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28pcs/14pairs Refreshing 7D Sensitive-Free Tooth Stickers, Brightens Teeth, Fresh Breath, Safe and Stain Removal
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56pcs/28 Pairs Upgraded Non-Sensitive 7D Purple Teeth Strips, Safe, And Non-Irritating
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PRIAPUS - Vitality Dietary Supplement - Ginseng, Cordyceps, Reishi, Alpinia, Ginkgo Biloba - Energy, Endurance, Natural Tone - 10 Capsules - Shiver
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PRIAPUS – Vitality Dietary Supplement – Ginseng, Cordyceps, Reishi, Alpinia, Ginkgo Biloba – Energy, Endurance, Natural Tone – 10 Capsules – Shiver
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6 Mini Dolls, Adorable 5-Inch Dolls for Children, Realistic Small Dolls Suitable for Boys And Girls, Perfect Gifts for Easter, Christmas, Halloween, And Birthdays
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Hydroxyapatite Toothpaste, 10% Hydroxyapatite Tooth, Peppermint Essential Oil Deep Cleaning Paste, Fresh Breath Strengthen Dental Care, Gentle on Gums, Suitable for Everyone, Perfect for Daily Use And Travel for Men And Women
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10% Hydroxyapatite Toothpaste with Hydroxyapatite - Deep Cleaning, Fresh Breath, Gum Care, Mint Flavor, Travel-Friendly Tube for Home & On-the-Go Oral Care, Ideal Oral Care Gift for Men & Women, Daily Use, 2x Daily Results
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Public Alert
If Temu becomes aware that an illegal product has been sold on its platform, or that specific information must be provided to consumers to enable them to use a product safely, Temu will take appropriate action in accordance with applicable laws and its terms and conditions. To ensure that affected consumers are properly informed, Temu will publish relevant information on its website as necessary, including product details, the trader's identity, and the available means of redress.