Why am I seeing duplicate pending charges for one purchase?

If you see duplicate pending charges on your statement after making a purchase, do not panic. You are NOT being double-charged for a single purchase.

The duplicate pending charge is usually an authorization hold that is still being processed.

Your bank should remove the extra pending charges in 3-6 business days. If you need it removed right away, please contact your bank as we're unable to remove it for you.

If you're looking for a quick and easy way to contact your card issuer, call the phone number on the back of your credit card or visit your card issuer's website to look up their customer service options.

What is an authorization hold?

When you use a credit card to pay for a transaction, your issuing bank places a hold on your account while it checks and sees if you have enough funds to pay for the transaction.

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