How to return or exchange an item on Temu

Unfortunately, we do not offer exchanges at the moment, but you can place a new order and initiate a return of the existing order. Almost all items are eligible for returns and refunds within 90 days from the purchase date. The few exceptions are for:

- Clothing items that are worn, washed, damaged, with tags, packaging, or hygiene stickers removed, or in incomplete set

- Items that are labelled as non-returnable

- Free gifts