Temu's customer reviews

- United States -

Discover global Temu shopper experiences. Read authentic reviews from verified buyers in US, UK, Canada and more. Learn about savings on top brands through Temu's unbeatable prices. Enjoy a seamless shopping process, swift shipping, easy returns, and excellent service.

Top reviews from United States

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  • 9***8
    Reviewed in United States
    on Sep 25, 2023
    Item delivered in 9 days
    Model: SR20-MU0164
    I love this makeup bag! Definitely worth the price. I've paid double the amount for less quality. Its big and roomie. I actually bought it to keep my medicine in and blood pressure cuff for when I travel and this did not disappoint. More then enough room for everything. The bag has a vinyl like feel to it so it will also be easy to wipe down with a cloth to clean if you get anything on it. 10 out of 10 would definitely buy again.
    Reviewed in United States
    on Sep 24, 2023
    Item delivered in 12 days
    Model: Serving Plates-E
    It’s the perfect size wooden plate to use for a steak… It’s just a shame that it’s getting scratches in it which I knew that would be the case putting the steak ion it, but will keep it oiled and should be fine. I really like it though and I would recommend it would be super cute if you weren’t even cutting on it I just used it as a sandwich plate or something like that.
    Reviewed in United States
    on Sep 25, 2023
    Item delivered in 6 days
    Color: black / Size(US): XL(12)
    This is a rhinestone cold shoulder t-shirt, casual short sleeve t-shirt for spring and summer, women's clothing as described by Temu. Looks exactly like stock photos. This rhinestone t-shirt is elegant, comfortable, is soft and breathable fabric, high elasticity material, clean finish - professional done, made of 95% polyester, machine washable and it can be dressed up or down. Makes me feel like a DIVA!!! Here is my advice: we pick the dress from the app because how it looks on the model, right. Then you get disappointed because it doesn't fit the same. Wearing clothes has nothing to do with our size, it has to do with our confidence: 1. Don't try on clothes if you're not feeling confident. 2. Take a shower, wear perfume, empower yourself. "I am beautiful, I love my body, etc. 3. Time to try on the clothes. 4. Touch the texture...do you like how it feels? Put it on. 5. Look in the mirror, see yourself and no one else. 6. Is it a perfect fit, too tight or too loose? 7. Now forget the fit and when you look in the mirror (meaning design, etc.): Do you like it? 8. Do you feel empowered, more confident? 9. Are you wearing the dress or the dress wearing you? 10. If you truly like the outfit: immediately hang it in your closet. 11. Too tight or loose but you want it: re-order the correct size. Remember that only you can empower yourself. Temu is just here to open your style options. If you like this style of clothing, this is for you. The price is right, it's worth the money. Whoop Whoop!!! I highly recommend this rhinestone cold shoulder t- shirt.
    Reviewed in United States
    on Sep 26, 2023
    Item delivered in 7 days
    Size: 4.7 Inch
    this is one of my favorite products it has endless designs on it it seems like!!! the charge last for a really long time and it just makes the room looks so good. they're great priced they would be a great gift especially with the holidays coming up.
    Reviewed in United States
    on Sep 24, 2023
    Item delivered in 9 days
    Items: UV-butterfly-purple
    I loves it , definitely think imma be able to achieve my goals with Christmas coming up and all that lol, good quality. I love it so much.

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      slimtrim,May 11 2023
      A Little Refinement Will Bring Me To 5 Star
      I’ve been pleasantly surprised with my shopping experience at Temu and only have a couple of suggestions. I have purchased a number of clothing items through the app and have found discrepancies between the material description listed for a few items versus the actual material found on the tag once I received the items. When I made Temu aware of my disappointment, I have to acknowledge they were more than happy to provide me with a full refund, very promptly. Hopefully they will be more attentive to making this information accurate. Secondly, when trying to find a pair of cargo shorts by waist size, many times the size shown (S30 for example) is not really a 30 inch waist. When you tap on the S30, the app brings up additional sizing information and I have seen waist sizes ranging between 28 and 32 as the actual waist measurement for the S30 size option. I do realize that international sizing can be rather inconsistent and that Temu may not be able to do anything about this issue. I would just have to suggest that you be careful to determine your correct size when ordering clothing. Lastly, and this is just a personal preference for myself, I wish that Temu had more boys/mens cargo shorts available in a smaller waist size (28-29 inches) that also have a button closure. Thank you for reading my review, I hope you find Temu to be a good shopping experience!
      Lisa,July 11 2023
      Great products for really good prices.
      I've compared several things to different places and they definitely beat pricing on pretty much everything. I have enjoyed everything I've gotten and it has all arrived exactly as the description. Shipping times can take a while so I'd suggest ordering pretty early if you are buying something that you need by a certain time.
      factcap1952,July 29 2023
      Great place to shop for almost anything!!
      I have spent about $150 so far on Temu. I have loved everything so far except for one thing and I have probably bought 30 items. I was pleasantly surprised with the quality of most things. Some were better than others but for the price I sure can’t complain. I will be back for sure. You can’t lose even if one thing turns out not so great because it is so inexpensive. The shipping is fast for what is probably coming from over seas. maybe a week or little more. They will text you a lot of times with updates on your order so you are never left in the dark wondering where your package is. I love getting a deal so Temu is my kind of place to shop. I recommend looking around on the site for the best deal because many times they will have it cheaper from a different seller I suppose because there are multiples of similar items. They also send you coupons sometimes. If you have friend who you can sign up you can get a lot of free stuff but I didn’t want to bother anyone. I like to wait til they send me a coupon to place an order. Try it you will like it. Warning most the time when they offer free gifts you are going to have to get friends to sign up and you will play games to get the points then you will need more points to win and you will need friends to sign up to actually win the prizes you have picked out. If you have plenty of friends you can get plenty of free things. Over all I was pleasantly surprised with the products. Great!!
      Janet,July 11 2023
      Quality, style, and affordability, Temu has it all!
      Everything I have purchased has been as expected. The only item ever damaged was given a full refund without having to return the item. Shipping takes typically approx a week, & they give ridiculous daily item markdowns to lure you into buying more. There is a $10 limit to order, free shipping, massive price cuts.
      Annoyed,May 10 2023
      So much to see……so little time
      Temu is very entertaining. I drop in for a quick visit and end up staying. Like most bargain shopping sites you have to pick carefully on items you are seriously wanting to use and go hog wild on the cheap fun stuff. Be cause most items are relatively inexpensive it’s a great place for trying out stuff to see if it really works. No biggy if it doesn’t and hurry and buy a bunch if it does. What I do is go through and click buy on stuff I think I can’t live without then I go through and rethink and delete or keep. Since I can’t order huge amounts of stuff I go through and pick some of what I want the most and order. Then hopefully I can order some more when I can afford it. A lot of the items sell out pretty fast so you have to decide while they are available. No pressure! Ha ha. When I look at all the reviewers of Temu on all the different sights and what they say I’m pretty impressed. Just remember it’s still someone’s personal opinion, but it does give you an idea of what an item looks like on real people and how an item is used and what you probably shouldn’t buy.
      Chris,July 12 2023
      I love Temu's wide selection of items and their amazing deals.
      I have ordered about 40 different things through them ranging from jewelry to shoes, clothes, kitchen and travel items. Everything has been as pictured, fit as expected and true to size. Shipping has been free which is great. Things arrive in perfect condition. I wish it were delivered faster, that's really the only downside.
      Jerry,May 16 2023
      Shopping on Temu is so easy and hassle-free, always my first option
      Good for cheap stuff. Some stuff is 60% cheaper than Amazon for the exact same product brand. However, the rewards and discounts are misleading. I got a promotion saying $25 off a $50 order. But turns out, I only get a coupon after my order ships and the coupon expired before my order arrived. Feels like a scam. On the other hand, I got an item that was damaged. They issued refund easily and instantly, so there is no need to worry about issues with your purchase.
      Tammy,August 1 2023
      The quality of the items are excellent.
      I love Temu. I pay a fraction of the price for some of the same items on Amazon. Plus there is a lot of unique items. The quality of the items are excellent. I do a lot of crafts and have grandchildren and the possibilities are endless as they have everything! With the economy it is hard to find deals and when I can put in a $10 order with free shipping and get a package of goodies it just makes me so happy.
      Amanda,April 30 2023
      The variety of offers and discounts on Temu is just outstanding!
      Good experience so far both with the app and the company. Great customer service too. Disliked how one item did not work the way it was described and despite the fact it was a free item, they still were able to give a credit for the amount it WOULD HAVE been, so I could get another item instead. Everything else on the two orders I have had works great. Electronics, clothes, appliances, etc. (Ordered a variety to test Temu out) very pleased. recommend them so far.
      Victoria,May 6 2023
      Temu's website is user-friendly and easy to navigate.
      Absolutely addictive! You would think the quality would be terrible bc of the prices, but its is not! Out of close to $20 orders, I had one issue, and the item was so inexpensive that I just ordered a new ons. Lots of coupons, and $5 credits if your order takes too long to ship, or if it is not received by the end of the delivery window. My new Amazon!
      Marcella,May 28 2023
      Appreciate the fast shipping and easy returns at Temu.
      I absolutely LOVE TEMU!!!! In my opinion the best app for, in some cases, amazing quality items at a decent discount. Are they always the cheapest? .. No, but the app learns your likes and dislikes, and makes personalized suggestions that in turn make shopping so much fun.... That is why they are the best! They could also really work on their wishlist application which is barely functioning and you do not have access to them half the time. You have to store everything in your cart.
      Barb,July 18 2023
      lots of cheap good quality items.
      You get what you paid for, don't expect diamonds if you've paid the price of glass, but I still like this site, lots of cheap good quality items. Your items arrive within 2 weeks, usually in the time frame they give you. If your parcel is late you do get a $5 app credit, my parcel was only one day late but I still got the $5 automatically credited to me. I don't think it's possible to win any free items in the games without bothering a lot of friends or family to download the app.
      kelli,July 19 2023
      Customer service at Temu is exceptional - very helpful and friendly.
      This app is amazing! It is better than wish!! I used wish for years and when I saw Temu and how much better the products were and the pricing much lower I was hooked!! You get rewards for being their customer as well! Who can argue with that? Not me!! I dont order as much as I want to but I have tons of stuff in my cart that I will eventually get lol. Its great! When a product is sold out it lets you know and rout you to similar items so you still have the chance to get what you want! Love it!
      Nero,July 28 2023
      An app like wish where the stuff comes to you.
      I thought this was going to be an app like wish where the stuff comes to you and it's not what it looks like, but Temu has consistently delivered when it comes to merchandise quality, price, reliability and fast shipping. My only criticism is if you give them your phone number they will send you multiple text messages every single day about deals, which can be a little overwhelming. But besides that Temu blows Amazon out of the WATER.
      Dannette,July 17 2023
      Shopping on Temu is so convenient and time-saving.
      I absolutely LOVE the items on this site! Granted, some things are hit and miss, but what site isn't really. However, returning items is really easy. I've only had a hand full of items that I wanted a refund/exchange on, and I've made several orders since I joined in early December 2022. The items I requested a refund/return were quickly refunded and I didn't even have to bother with the hassle of returning them. I imagine that won't always be the case, especially with higher ticket items.
      Luke,July 7 2023
      Good customer service and nice products.
      I had an order that was seemingly lost in Los Angeles. Temu sent a replacement and refunded most of the original cost because it was late. All I had to do was press a couple of buttons. I love the variety of products too. The only negative is the long shipping time, but that's only because Amazon has spoiled me. The deep discount makes up for the slower shipping though, and Temu still ships quicker than wish.
      GPosey,June 30 2023
      Temu's frequent sales make shopping even more enjoyable.
      Super app. I really like shopping for items from Temu. I have ordered multiple times, and ive read there is a lot of 3 stars. Now in my experience ive had every order just the way it was supposed to be. There merchandise goes thru customs, every order. I believe that for the time it can take to do so, it may affect and change delivery dates,but I have also noticed they do everything they can to get the shipment out as fast as they possibly can. Products are great, if you choose well.
      April,July 3 2023
      Great selection of high-quality products on Temu! Highly recommended.
      This app site is pretty good, but one of the drawbacks is that there is no link to Temu home page. I also wish it allowed screen rotation. There seems to be pushiness on buying more items. It is the same with the app. I also hate it when I am scrolling for certain items, (e.g. swimsuits) the same ones shows over and over. This seems to be an endless loop appearing to make it look as if Temu has a wide selection of items.
      Cathy,May 1 2023
      Amazing deals at Temu made my shopping experience truly enjoyable.
      Huge variety. Almost anything you can think of. No fear ordering because returns are so easy and FREE!! The quality has been good on almost everything I ordered and many times exceeds expectations. The games to win free items or discounts were disappointing as they are almost impossible to win unless you have a lot of friends that you can make referrals to and they will sign up. Otherwise, the games are a waste of time.
      James,July 9 2023
      Quality, style, and affordability, Temu has it all!
      I made multiple orders. so far, all have arrived on time, and in good condition. it isn't nearly as fast as Amazon, but it's cheaper for the same items, and the one item I've gotten that was defective was easy to return, and no hassles. I took the credit on the site, and was refunded in seconds. I was apprehensive at first, with all the scam sites out there nowadays, but this isn't something like wish, thank God. it's just a nice app to get cheap, worth the purchase, items.
    Source: Apple App Store & Google Play

    Questions? We‘ve got answers.

    Where can I find Temu app reviews from customers?
    You can find Temu app reviews on the app store listing (Google Play Store or App Store), as well as on Temu website and social media pages.
    Can I trust the reviews on the Temu app?
    Yes, Temu app reviews are generally submitted by genuine customers. However, it is always a good practice to read multiple reviews and weigh the overall sentiment before making a decision.
    How can I leave a review for my purchase on the Temu app?
    After receiving your order, you can leave a review on the Temu app by going to the product page and clicking on the Leave a Review button or by leaving feedback in the app store.
    Do Temu app reviews reflect the quality of products?
    Customer reviews on the Temu app can provide valuable insight into the quality, fit, and performance of products, but it is essential to read multiple reviews to develop an informed overall perspective.
    Are Temu app reviews moderated or filtered?
    While some basic moderation might take to prevent spam or inappropriate content, Temu app reviews come from genuine customers and aim to reflect honest customer feedback.
    Do negative reviews impact the availability of products on the Temu app?
    Temu closely monitors customer feedback, and consistently negative reviews can lead to reevaluating and potentially removing products to maintain customer satisfaction.
    Can I respond to a review on the Temu app?
    While customers typically cannot directly respond to reviews on the Temu app, you can share your own experience by writing a separate review or contact the customer support team to address any concerns.
    What should I consider when reading Temu app reviews?
    Pay attention to the overall sentiment, recurring themes (positive or negative), and any specific details regarding product quality, pricing, customer service, and shipping when reading Temu app reviews.
    How does Temu handle fake or fraudulent reviews?
    Temu is committed to maintaining the integrity of its review system and may implement measures to identify and remove fake or fraudulent reviews to provide accurate and reliable information to customers.