Hi, how can we help you?
Hi, how can we help you?
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How can I contact Temu customer service?
If you're using the Temu app, follow these steps to contact Temu customer service:
1. Go to the 'You' page and tap the customer service icon in the top-right corner to enter the 'Support' page.
2. After entering the 'Support' page, scroll to the bottom of the page and tap the 'Contact us' button.

If you're on Temu.com, follow these steps to contact Temu customer service:
1. Click 'Support' in the navigation menu at the top of the homepage.
2. After entering the 'Support' page, scroll to the bottom of the page and click the 'Contact us' button.

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