What is Temu's return policy?

Almost all items are eligible for returns and refunds within 90 days from the purchase date. The few exceptions are for:
- Clothing items that have been worn, washed, damaged, or have had tags, packaging, or hygiene stickers removed, or are part of an incomplete set.
- Items specifically labeled as non-returnable.
- Customized items.
- Some free gifts.
In addition, the first return for EVERY order is free! Please go to the 'Your orders' page on the Temu app or Temu.com to request a refund and print your free return label.
For more information about our return and refund policy, please refer to the link below:
https://www.temu.com/nz/return-and-refund-policy.html