What is late delivery compensation?

If we don't deliver your order on or before Temu's latest estimated delivery date, we will issue you a credit within 48 hours of that date. The credit will be issued to your Temu credit balance in the currency used for the order and with the exchange rate from when your order was placed. You can check the compensation amount for late delivery in your order details.

To learn more about our late delivery compensation policy, please visit:
https://www.temu.com/nz/late-delivery-compensation-policy.html

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