How do I update my shipping address?

If your order has not yet been packed, you can follow the steps below to update your shipping address:

1. Go to "Your orders" in Temu.com or your Temu app,

2. Click on your order to view your order details,

3. Next to your address, click on "Edit" to change address,

4. If the change is successful, you will receive a prompt that says "your address has been updated" and the order details will show the latest address.

If your order has already been packed, we unfortunately will not be able to update your shipping address. If your package has not yet been delivered, you may contact the carrier directly to see if it would be possible to update your shipping address. Please have your tracking number ready and refer to the numbers below:

- NZ Post: 0800 501 501

- DHL: 0800 800 020

- First Global Logistics: 6492555015

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