Why was my order divided into two or more packages?

Some items from your order may be shipped separately to help you receive them faster. While most items can be processed within 1-3 days, some items may have longer processing time.

Your order may also be divided into two or more packages if the total combined weight exceeds the weight limits of couriers.

If your order is divided into multiple packages, you will be able to see the delivery times and individual tracking numbers for each package in separate tabs on your order's tracking page. Just go to "Your orders" on Temu.com or your Temu app and click "Track" button next to the order you want to check.