How long do I have to return something?
Almost all items are eligible for returns and refunds within 90 days from the purchase date. The few exceptions are for:
Items that can't be returned:
- Clothing items that have been worn, washed, or damaged after delivery, or have had their tags or hygiene stickers removed.
- Grocery and food products.
- Health and personal care items.
- Some free gifts.
- Some customized products.
- Some underwear orders.
After you submit your return request, you will need to return your package within 14 days. You may not return any items after the 90-day window expires.
For more information about our return and refund policy, please refer to the link below: