How can I make a change or modify items in my order?

If your order has already been packed, you will not be able to make any changes or modifications to your order. Please wait for your items to arrive and then submit a return and refund request for the items you don't wish to keep.

If your order has not been preparing to ship, you can still cancel items in your order and you can also edit your item(s) if the requirements are fulfilled by following the steps below :

1. Sign into your account.

2. Select the avatar icon 'You' from the Temu app or click the avatar icon on Temu.com.

3. Choose 'Your orders' and find the relevant order in 'All orders'.

4. Select the item(s) you want to replace.

5. Click 'Submit to replace' and 'Confirm'.

Under certain conditions, the purchased item(s) can be replaced with the selected item(s) of the same price.

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