Free shipping
Incredible
  • Delivery guarantee
    Refund for any issues
  • Free returns
    Up to 90 days*
  • Price adjustment
    Within 30 days
Get the Temu App

Hi, how can we help you?

Select an order to get help with items, shipping, return or refund problems, etc.
All help topics

How to get help before I buy

Something on your mind? We are here to help!

For questions on specific items, you can message us from the Temu app or Temu.com. 

For other questions on our policies or other topics, we recommend that you browse our Support Center where we answer our customers' most common questions. Happy shopping! 

Still can't solve the problem?
Contact us