Shipping Policy & Info | Temu Support Center & Customer Service

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Hi, how can we help you?

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How to track my order?

Why is there no tracking update?

Can I request a refund while my order is in transit?

Is free shipping available on Temu?

Why is my order taking longer to process than normal?

What is late delivery compensation?

Why was my order divided into two or more packages?

How do I update my shipping address?

Why was my package returned to the sender?

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