How is Temu able to offer lower prices than others?
Temu connects customers directly with cost-efficient producers, allowing for competitively priced goods. By eliminating multiple middlemen and shipping directly from factories to consumers, customers benefit from wholesale prices from the source.
Offering a wide range of products
Temu has access to a sophisticated network of suppliers and manufacturers. Many of these suppliers are world-class manufacturers that offer affordable prices to Temu because of our scale. Temu also has strict policies against counterfeit or unsafe goods.
Security & Privacy
Free shipping & Free returns
Security & Privacy
Pay confidently with our secure methods
Card information is secure and uncompromised
Temu follows the Payment Card Industry Data Security Standard (PCI DSS) and other security standards when handling card data
All data is encrypted
Temu never sells your card information
We also provide other payment methods for you.
Learn moreWe keep your personal data private, safe and secure
Free shipping & Free returns
Free shipping on items shipped from Temu
Delivery guarantee
We work with reliable shipping partners around the world. We guarantee that your package will reach you safely and on time. If there are any problems, we will do our best to solve the problems and provide the best solutions.
Learn moreFree returns up to 90 days
We hope you love the items you have purchased, but if you are not 100% satisfied, it is easy to return any eligible item in its original condition. The return window for most items is 90 days from the date of purchase. You have the option to select ONE free return of one or multiple returnable items for EVERY order as long as the return window has not closed.
Learn morePrice adjustment within 30 days
We will provide the price difference, based on the price and currency type of the paid order, if the selling price of the same item was reduced within 30 days of payment in the same country or region. Items that are promotional or no longer available may not be eligible for our price adjustment policy.
Temu's Tree Planting Program
Temu has partnered with Trees for the Future to plant trees across sub-Saharan Africa since July 2023. These trees funded by Temu and its users are positively contributing to the restoration of acres of land and supporting local communities.
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